|Identify, evaluate and implement processes to improve internal/external customer relations, reduce expenditures, and prevent recurring issues; results in increasing revenue. METRICS ANALYSIS: Review and analyze performance indicators such as P&L, ROI, budget and sales productivity in order to predict trends, execute change management, and forecast future outcomes. COLLABORATION: Work with operations, strategic planning, asset management, accounting and legal departments to define project goals, plan resources, control costs and execute projects under budget. TECHNOLOGY: Salesforce, Oracle, JIRA, Globe, Remedy, Workday, Tableau, WebEx; Word, Excel, Power Point, Visio, Minitab; SAS Business Intelligence Software; Store Inventory Management System (SIMS);|
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