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Operations Manager Resume Example

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OPERATIONS MANAGER
Professional Summary

Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.

Skills
  • Work flow planning
Work History
Operations Manager08/2018 to 03/2020
Johnson Laminating – Carson, CA
  • Implemented policies and standard operating procedures for continuous improvement.
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
Quality Assurance Manager08/2005 to 08/2018
Johnson Laminating & CoatingInc – Carson, CA
  • Specified quality requirements of raw materials with suppliers.
  • Implemented new quality assurance and customer service standards.
  • Reported all malfunctions to production executives to ensure immediate action.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Recorded, analyzed and distributed statistical information.
  • Prepared and collection production reports.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Tracked quality issues with external customers, suppliers and internal plant operations.
  • Determined quality department standards, practices and procedures.
  • Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
Research Technician08/2002 to 08/2005
Johnson Laminating – Carson, CA
  • Supported senior management with creation and enhancement of continuous improvement of research procedures.
  • Assisted with training junior team members in laboratory techniques and operation of equipment.
  • Handled all troubleshooting tasks on malfunctioning lab equipment working with manufacturers to resolve problems.
  • Coordinated with research and development team to support production and boost efficiency.
  • Followed research protocols when gathering data and performing lab experiments.
  • Reduced project discrepancies by optimizing quality control standards.
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Took active role in departmental meetings, engaging with all parties and transcribing detailed notes of plans, decisions and options discussed.
  • Helped team meet regulatory requirements by coordinating documentation and filings.
Quality Assurance Technician06/2001 to 08/2002
Johnson Laminating & CoatingInc – Carson, CA
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Generated detailed reports outlining results and recommendations.
  • Inspected finished products for overall quality and adherence to production specifications.
  • Analyzed test data to determine performance and reliability of materials.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Performed visual assessment of products to evaluate conformance with quality standards.
  • Identified and resolved variances to bring products in line with requirements.
  • Conducted investigations into questionable test results.
  • Recorded and organized test data for report generation and analysis.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
  • Performed routine maintenance and calibration on testing equipment.
Education
Bachelor of Science: Chemical EngineeringAdamson University- Manila, Philippines
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Resume Overview

Companies Worked For:

  • Johnson Laminating
  • Johnson Laminating & CoatingInc

School Attended

  • Adamson University

Job Titles Held:

  • Operations Manager
  • Quality Assurance Manager
  • Research Technician
  • Quality Assurance Technician

Degrees

  • Bachelor of Science : Chemical Engineering

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