Results-driven Management professional with 15 years of experience in trucking operations, production management, organizational development and team building. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives. High-performing operations manager with over 5 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Skills
Financial and cash flow analyses
Contract review and recommendations
Planned equipment constraints
Staff training and development
Systems implementation
Cost reduction and containment
Product management
Customer relationship management
Project management abilities
Negotiations expert
Education and Training
Utah Valley UniversityOrem, UTExpected in 05/2009 – –Associate of Applied Science:Diesel Mechanics - GPA:
Experience
Marriott International - Operations Manager Durham, NC, 01/2016 - Current
Established work priorities to meet contractual obligations for schedule and installations.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Established organizational vision and developed strategies to achieve sales and customer service goals.
Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
Performed timely and budget-complying project management on multi-faceted issues.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Conducted performance reviews providing coaching and feedback to benefit both company and team member.
Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
Oversaw financial management activities, including budget management, accounting and payroll.
Fostered strong relationships with all customers and suppliers by establishing and maintaining communication.
Assessed, optimized and elevated operations to target current and expected demands.
Investment Development Management - Maintenance Supervisor Mesa, AZ, 04/2014 - 12/2015
Supervised facility operations, including preventive maintenance projects, team member tasks and performance and adherence to safety standards.
Managed maintenance activities, including supervising staff and inspecting equipment.
Established and implemented new procedures for standard maintenance scheduling.
Assisted team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
Maintained clear and safe workspace area to meet OSHA standards.
Contacted vendors to procure equipment and tools to meet organizational demand.
Coordinated with outside vendors to prepare for installations and complex repairs.
Delegated daily tasks to team members to manage resources and meet deadlines.
Monitored maintenance scheduling and reported maintenance team information to management.
Orchestrated tooling changeovers, setups and repairs to minimize downtime and improve productivity.
Implemented improved training procedures to better develop new personnel.
Managed team of employees, daily progress reports and overall project planning.
Installed, aligned and balanced new equipment and supervised team members.
Collected data to compile detailed reports for upper management and closely monitored equipment, tools and current systems.
Reyes Holdings - Maintenance Mechanic Ventura, CA, 08/2007 - 04/2014
Diagnosed and repaired mechanical issues according to industry standards.
Maintained compliance with internal and regulatory safety standards, including OSHA.
Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Repaired and replaced worn and defective parts.
Operated hand and power tools to complete repairs.
Inspected and repaired vehicles and emergency equipment to maintain effective mechanical usage.
Lengthened equipment usage by timely executing corrective and preventative maintenance processes.
Tested machine malfunctions and performed repairs.
Studied repair and use manuals to ensure correct maintenance.
Performed routine maintenance on equipment and identified any possible problems.
Employed best maintenance and safety practices with minimal complaints, incidents or lost-time accidents.
Provided top quality control to eliminate maintenance downtime.
Installed, repaired and maintained equipment.
Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
Repaired equipment and machinery, performing maintenance according to updated industry standards.
Inspected, repaired and maintained lighting and electrical systems, air conditioning equipment and plumbing system components.
Adjusted and calibrated machines as required.
Savage Services - Shop Helper/Tire Mechanic City, STATE, 07/2006 - 08/2007
Adhered to safety policies and procedures to prevent incidents.
Contributed to site inspections using various checklists.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep building in clean and orderly condition.
Performed seasonal activities, including snow removal, landscaping, lawn mowing, applying fertilizer to plants and foliage.
Removed trash and debris from grounds and placed in waste receptacles.
Inspected tools and performed minor repairs to maintain functionality.
Ran equipment on trial basis to ascertain performance levels.
Upheld standards for service quality, work performance and compliance.
Inspected parts, equipment and vehicles for cleanliness, damage and compliance with applicable standards and regulations.
Maintained all equipment in car wash.
Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
Scrubbed, scraped and sprayed machine parts, equipment and vehicles using scrapers, brushes, cloths, cleaners, disinfectants, vacuums and hoses.
Changed and rotated tires for company to ensure safety and maximize service.
Performed tire rotations, mounts and balancing on all semi trucks and trailers.
Diagnosed and repaired tire and rim issues.
Inspected and organized tire inventories while performing routine stock assessments.
Maintained record accuracy by using work order reporting system.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
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