Operations Manager Resume Example Company Name

Aimee R.

Miller

Professional Summary

Advanced business leader with more than seven years of experience in day-to-day business operations management. Effective liaison to key clients, accounts, and external business stakeholders. Demonstrated ability to streamline processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations, and productivity across multiple business lines. Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Offering ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company.

Skills

Team Leadership
Budget Control
Recruitment and Hiring
Policy Development and Enforcement
Staff Scheduling
Training Management

Customer Service Management
Sales Promotion
Verbal and Written Communication
Performance Assessment
Originality and Creativity
Administrative Management

Education

University of PhoenixCityExpected in 11/2021Master of Arts:Business Administration And Management

University of PhoenixCity, State06/2018Bachelor of Science:Management

Regency Beauty InstituteCity2013Diploma:Cosmetology

Basic High SchoolCity06/2007High School Diploma

Graduated Top 10% of class

Graduated with 3.85 GPA

Accomplishments

Expanded and developed Britt Service Co.'s Houston territory resulting in a $50,000 profit and a 17% increase in company sales.
Estimated and awarded over 1.1 million dollars in projects within first year of employment at Millennia Cabinetry.

Work History

Company Name - Operations Manager
City, State12/2019 - Current

Devised processes to boost long-term business success and increase profit levels.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Partnered with vendors and suppliers to effectively manage budgeting and supply chains.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Company Name - Project Manager/Project Estimator
City, State09/2018 - 12/2019

Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
Utilized cost estimation systems to document project information, create estimates, and revise project costs to reflect current data.
Delivered comprehensive bid proposals for institutional level interior woodwork projects and gained client approval on costs.
Determined project objectives, budgets, and schedules by coordinating with clients and teammates and optimized plans to meet changing conditions.
Collected historical cost data to estimate costs for current or future products.
Devised, enhanced, and communicated deliverable timetables by reviewing project requirements, scope, and resources to make accurate assessments.
Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained privacy and confidentiality of all information for existing and prospective clients to protect personal and business interests.
Served customers in a friendly, efficient manner following outlined steps of service.
Demonstrated respect, friendliness, and willingness to help wherever needed.

Company Name - Administrative Coordinator
City, State12/2015 - 09/2018

Created sales reports for Operations Manager.
Responsible for the organization and implementation of onboarding new employees (completing all legal documentation for tax purposes and educating new employees on company policy on necessary topics).
Train new employees on their roles and responsibilities.
Invoice billing to all vendors.
Create and manage warehouse inventory system.
Worked closely with others to accomplish timely invoicing and accounts receivables.
Prepared detailed documents and reports in adherence administrative processes.

Company Name - Salon Manager
City, State05/2014 - 08/2015

Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
Scheduled employees to maintain adequate coverage during business hours.
Managed all aspects of business finance, including cash flow, business transactions, banking, and accounting processes.
Grew repeat client base by 10% through effective marketing and customer service.
Achieved personal sales goals by upselling products to meet individual needs.
Oversaw daily operations of salon, including employee performance, facility cleanliness, and sales.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Resume Overview

School Attended

University of Phoenix
Regency Beauty Institute
Basic High School

Job Titles Held:

Operations Manager
Project Manager/Project Estimator
Administrative Coordinator
Salon Manager

Degrees

Master of Arts : Business Administration And Management
Bachelor of Science : Management
Diploma : Cosmetology
High School Diploma

Operations Manager Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes