Operations Manager Resume Example
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OPERATIONS MANAGER
Skills
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Work History
Operations Manager, 09/2018 to 01/2020
Hersha Hospitality Management, Lp – Denver , CO
Hersha Hospitality Management, Lp – Denver , CO
- Directed all dispatching, routing, and tracking of 40 fleet vehicles.
- Closely monitored dispatch board to triage and prioritize over 50 daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans.
- Tracked key metrics and developed spreadsheets and data models.
- Consulted with product development teams to enhance products based on customer data.
- Monitored and reported on transportation costs and ensured shipping documents were properly filed.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices, and shipments,
Manager, 09/2015 to 07/2018
Urban Air Adventure Park – Augusta , GA
Urban Air Adventure Park – Augusta , GA
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Trained and guided team members to maintain high productivity and performance metrics
- Experience in the following manufacturing areas: Assembly, Rivet, Wire Shop – Laser Cut and Code; Boeing and Commercial Kitting and Harness Assembly; Labels, Quality Assurance, Seal, Part Mark, Paint and Finish, Material Control and Receiving, (CNC) Machining applications and unscheduled requirements to ensure proper and safe operation
- Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications
- Completed all paperwork requirements for each task, including recording maintenance actions in aircraft logbooks
- Monitored parts department and placed orders for maintenance supplies on a consistent basis
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls
- Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS
- Created schedule reports in the SAP system to efficiently and effectively move product and adhere to shipping
commitments
Jack Morton Worldwide – San Francisco , CA
- Collaborated with area managers to evaluate needs and optimize operational plans
- Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly
- Protected company assets from a loss such as theft or damage by setting and enforcing effective security policies
- Evaluated suppliers to assess quality, timeliness, and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
- Developed and implemented daily operations plans such as delivery routes, employee assignments, and promotional strategies
- Consulted with product development teams to enhance products based on customer data
- Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies
- Worked with clients to ensure understanding of the rationale and details of financial strategies
- Monitored and analyzed financial, statistical and operational data trends
- Improved operational efficiency and cultivated cost reduction and increased productivity
- Developed financial models for projects and presentations
Education
MBA: Finance And Accounting , Expected in 06/2020
Eastern Washington University - City, State
Eastern Washington University - City, State
- Coursework in Data Analysis, Marketing, Finance, Accounting, and Management
- Accelerated Program
BBA: Supply Chain And Marketing , 10/2019
Central Washington University - City, State
Central Washington University - City, State
- Coursework in Data Analysis, Marketing, Management, Accounting, and Financing
- Graduated with 3.6 GPA
- President for Business Club in 2019
Professional Summary
Self-starting Operations Manager in mobile fracturing operations. Offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Capable of introducing lean manufacturing to increase productivity and cut the cost of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
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Resume Overview
School Attended
- Eastern Washington University
- Central Washington University
Job Titles Held:
- Operations Manager
- Manager
- Operations Coordinator
Degrees
- MBA : Finance And Accounting , Expected in 06/2020
BBA : Supply Chain And Marketing , 10/2019
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