Results-focused management professional offering 10 + years of progressive leadership experience. Hold a solid record of success in streamlining operations to decrease costs and promote organizational efficiency. Performance-oriented and dedicated to maintaining agility, responsiveness and efficiency of customer service operations. Successful history bringing in top-notch staff, improving operational strategies and boosting team performance. Articulate and encouraging leader with decisive nature and forward-thinking approach. Transforms high-potential staff into outstanding leaders, demonstrating creativity and savvy, critical to operational success.
Facilitated interactive communication with patients, processed prior authorization for insurance, assisted with data entry, appointment scheduling and appointment confirmation.
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