Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Innovative and goal-oriented manager committed to professional development, guest satisfaction, restaurant growth & expert leadership in the restaurant industry. Comfortable leading and working with individuals from broad array of backgrounds and cultures. Recognized for repeatedly surpassing business goals & brings in-depth understanding of innovative business management approaches.

Skills
  • Verbal and Written Communication
  • Staff Scheduling
  • Policy Development and Enforcement
  • Performance Assessment
  • Business Leadership
  • Originality and Creativity
  • Decision Making
  • Money Handling
  • Payroll Administration and Timekeeping
  • Sales Coaching
Work History
07/2022 to Current Assistant General Manager Rain For Rent | , , Houston, TX
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined over 50 employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Mentored and motivated team members to achieve challenging business goals.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
10/2021 to 07/2022 General Manager Bd (Becton, Dickinson And Company) | , ,
  • Devised processes to boost long-term business success and increase profit levels.
  • Reviewed shift reports to understand current numbers and trends.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications.
  • Managed daily operations of Juliet, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, and customer account operations efficiently.
02/2021 to 10/2021 Operations Manager Harbor Retirement Associates | , ,
  • Reviewed operations reports to understand numbers and trends.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Developed systems to track and log work issues.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Increased profit by streamlining operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
03/2018 to 02/2021 Server Company Name | , ,
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Managed food resources, memorized orders and coordinated customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Cultivated warm relationships with regular customers.
  • Trained new team members on restaurant procedures, menu items and performance strategies.
Education
Expected in 05/2012 High School Diploma | Seven Lakes High School, Katy, TX GPA:

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Resume Overview

School Attended

  • Seven Lakes High School

Job Titles Held:

  • Assistant General Manager
  • General Manager
  • Operations Manager
  • Server

Degrees

  • High School Diploma

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