Results-focused management professional offering 12 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. Results-oriented, dynamic Operations Leader with proven expertise in driving revenues, controlling costs and maximizing profits in a variety of industries. Exceptional ability to build and lead teams to achieve company objectives. Strong ability to identify critical paths and develop effective strategies to complete tasks and maximize productivity.
Architect, launch, and execute comprehensive strategy designed to boost profits, optimize customer service and satisfaction, and increase working capital efficiency and productivity. Collaborate across departments to identify and implement cost-saving techniques.
Directed stores with up to $10.5M in annual sales volume and 100+ personnel, managing all store operations, merchandising, marketing, and personnel functions. Reviewed P & L monthly with store director and quarterly with district manager to ensure effective budget management, including effective cost control, payroll management, and overtime control. Oversaw succession planning, strategic staffing, and payroll optimization to ensure a balance between meeting customer needs and achieving payroll budgets.
Graduate School of Management
College of Business
Actively provide offerings to Joel Osteen Ministries.
Gateway Church North Fort Worth Chapter active member since 2005.
Applied to the Fort Worth Project Management Charter--currently waiting for approval.
Member of the Texas Tech Alumni Association.
CUSTOMER SERVICE - SALES AND MARKETING - MERCHANDISING - PROMOTIONS - PRODUCTION AND INVENTORY MANAGEMENT - P & L STRATEGIC PLANNING - EMPLOYEE TRAINING AND DEVELOPMENT - TEAM BUILDING - SUCCESSION PLANNING - RECRUITING - QUALITY CONTROL - OPERATIONS AND TRANSPORTATION LOGISTICS - VENDOR RELATIONS - PAYROLL OPTIMIZATION - BUDGET MANAGEMENT - TEAM BUILDING AND LEADERSHIP
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