operations manager resume example with 9+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

  • Decision-Making
  • Flexible and Adaptable
  • Excellent Communication
  • Analytical and Critical Thinking
  • Data Entry
  • Organization and Time Management
  • Problem-Solving
  • Attention to Detail
  • Team-building
  • Planning and Coordination
Indiana State University Terre Haute, IN Expected in 05/2017 Bachelor of Science : Psychology - GPA :
Bloomington High School South Bloomington, IN Expected in 05/2012 High School Diploma : - GPA :
  • Honoree of Academic Honors
  • Secret Security Clearance
  • Program Management Trainings
  • Proposal Estimation
  • Over-head Gantry Hoist
  • Electric Pellet Jack
  • Forklift
  • J-Standard 001(Soldering)
  • IPC-620 (Wiring and Harness Cables)
Work History
Jsav - Operations Manager
Omaha, NE, 06/2019 - Current
  • Established positive and effective communication among production staff and organization leadership, reducing miscommunications and missed deadlines.
  • Maintained communication with Branch Manager, Task Managers, Design Engineers, Procurement, and Inventory staff.
  • Assisted in procedure writing for various contracts.
  • Created and maintained program for housing, building, and repairing TR317.
  • Oversaw funding needs and inventory for TR317.
  • Partnered with customers and suppliers to effectively manage and budget.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
  • Installed and configured new devices and system components.
  • Read blueprints and schematics to correctly place equipment.
  • Spearheaded department training for appraisals of new components.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Devised processes to boost long-term business success and increase profit levels.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Completed new cable connects, reconnects, disconnects and service changes for government customers on F3001/CAPRE, F3016, FC54.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Introduced higher standards for government customer requests and increased efficiency by streamlining operations.
Kaiser Permanente - Engineering Technician 4- Production Lead
Fairfield, CA, 05/2017 - 06/2019
  • Performed work and maintenance on TR343/TR313 Transducers.
  • Coordinated deliverables and production inventory with shipyards.
  • Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
  • Utilized forklift for daily production needs.
  • Constructed or disassembled undersea sensor components, subunits, simple models and adapts standard equipment; including troubleshooting and correcting malfunctions.
  • Utilized use of several hand tools such as wrenches, various drills, and impact drivers.
  • Completed projects by effectively applying engineering, technical and maintenance procedures.
  • Performed work according to project schedules and high quality standards.
  • Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues.
  • Initiated contact with vendors and built solid working relationships.
  • Utilized heavy weight lifting mechanics reaching upwards of 100 pounds.
  • Compiled, processed and analyzed test data and results to improve product quality.
  • Used strong technical management, program management and cross-group collaboration skills to lead diverse functional teams.
  • Selected tools, materials and equipment and tracked inventory.
  • Identified mechanical problems and determined best solutions for correction.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects and determine appropriate repairs.
Hamilton Center Inpatient Unit - Psychiatric Technician
City, STATE, 01/2013 - 05/2017
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
  • Reduced weekly risks by 45%.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Counseled and mentored clients on substance use and life choices.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Collected and transported specimens to prepare for lab testing.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients complete activities of daily living.
  • Cleaned, sanitized and moved hospital equipment.
  • Provided care for patients based on physical, psychological, educational and safety criteria.
  • Assisted and counseled 16 patients daily.

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Resume Overview

School Attended

  • Indiana State University
  • Bloomington High School South

Job Titles Held:

  • Operations Manager
  • Engineering Technician 4- Production Lead
  • Psychiatric Technician


  • Bachelor of Science
  • High School Diploma

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