Operations Manager Resume Example Gulfscape Property Solutions

OPERATIONS MANAGER

Professional Summary

Highly organized and detail-oriented Facility Manager bringing more than 5 years of experience in providing leadership to vendors and maintenance teams. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel. Excellent reputation for critical thinking, improving customer satisfaction, and driving overall operational improvements with cost saving results.

Versatile and innovative Construction Superintendent with 26 years of comprehensive experience leading teams of up to 35 contractors and subcontractors. Outstanding blueprint and design interpretation and comprehension abilities with excellent communication, budgeting and project management talents. Extensive knowledge of all construction sub-trades, construction materials, and supplies.

Work History

Operations Manager, 07/2019 to CurrentGulfscape Property Solutions , Venice, FL

Developed and implemented daily operations plans such as routes, employee assignments and promotional strategies.
Supervised team member performance to meet client deadlines and requirements.
Evaluated upcoming program plans to forecast expected resource needs.
Instructed team members in grounds keeping practices, including lawn cultivation, pruning and grounds design.
Strengthened performance to enhance tactical and strategic company plans and maximize profit.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Evaluated projects to maintain tight cost controls and maximize business operational efficiency.
Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas and equipment regularly.
Implemented policies and standard operating procedures for continuous improvement.
Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
Boosted team performance with enhanced employee evaluation processes.

Regional Facilities Manager, 06/2014 to 07/2019Heinens Fine Foods Grocery Stores , Warrensville Heights, OH

Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Promoted positive company and owner relationships through proactive attention to concerns.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
Delivered emergency 24-hour on-call service for tenants on building issues.
Prepared specifications, solicited bids and approved subcontractors for building and maintenance services.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
Administered property-related budgets, reviewed invoices and tracked costs.
Developed, reviewed and submitted property operating and capital budgets.
Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Decreased operating costs by implementing cost control procedures.

Project Manager, 03/2010 to 05/2014Premier Custom Builders LLC, Chagrin, OH

Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.
Delivered projects to pre-determined budget, maintaining time parameters and quality standards.
Closely collaborated with project members to identify and quickly address problems.
Finalized project financial records while collaborating with financial controllers and Chief Executives.
Managed staff scheduling for greater than 18 jobs and coordinated construction planning and material planning.
Orchestrated projects within strict time frames and budget constraints by employing critical thinking to solve complex problems and working closely with senior leaders.
Managed all phases of $9.5 million project from procurement to commission.
Made appropriate changes and modifications to project plans to meet organizational needs.
Managed construction project coordination, including material resources and staff scheduling to ensure timely project completion.
Successfully collaborated with engineers to verify design changes.
Developed and initiated projects, including managing costs, schedule and performance to ensure timely completion.
Worked with senior leadership to ensure complex projects were completed on time and under-budget.

Education

License, Insurance And Risk Management

Hondros College of Business - Westerville, OH

High School Diploma

Hudson High School - Hudson, OH

Skills

Staff Management & Supervision
Project Lead & Data Collection
Contract Negotiation
Building Operations & Maintenance
Tenant and Eviction Laws
Business Development & Cost Reduction Strategies
Project Budgeting & Financial Reporting
City and County Regulations

Performance Evaluations & Improvement Measures
Inspection Readiness
Team Leadership & Collaboration
Employee Scheduling
Multi-Family Property Management
Equipment Maintenance
Risk Analysis and Management

Resume Overview

Companies Worked For:

Gulfscape Property Solutions
Heinens Fine Foods Grocery Stores
Premier Custom Builders LLC

School Attended

Hondros College of Business
Hudson High School

Job Titles Held:

Operations Manager
Regional Facilities Manager
Project Manager

Degrees

License , Insurance And Risk Management
High School Diploma

Operations Manager Resume Example

Resume Score: 80%

Resume Overview

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