Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
LinkedIn Profile
Professional Summary

Performance-driven Logistics Operations Manager; supervised and managed over 20 personnel in the logistics, transportation and distribution business units. Proven talents in relationship management and business solutions looking to transition to a new management role.

  • CRM
  • Work flow planning
  • Supply Chain Distribution
  • Team Leadership
  • Portfolio Management
  • Budgeting and forecasting
Work History
09/2010 to Current Operations Manager Amerisourcebergen Corporation - Corporate | Edison, NJ,
  • Supervised business operations and managed over $20MM in shipping logistics company while enforcing internal policies to maintain continuous improvement environment.
  • Recruited, hired, trained initial personnel working to establish key internal functions and outline scope of positions for organizational roles.
  • Established instrumental roles in organizational transformation and implementations and participated in 2 successful large-scale corporate restructurings that reduced overhead by 2%.
03/2008 to 07/2010 Customer Service Representative Regal Cars | Dale, OK,
  • Introduced higher sales standards to boost customer satisfaction and increased service level agreement metrics by 10% by streamlining operations.
  • Increased customer retention by 4% developing and offering unique discount options while driving interest in new product lines and establishing repeat customers.
  • Maintained customer satisfaction metrics by 98% with forward-thinking strategies focused on addressing customer needs and resolving concerns
Expected in 04/1997 GED | Arcadia High School, Arcadia, CA GPA:

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School Attended

  • Arcadia High School

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  • Customer Service Representative


  • GED

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