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operations manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
A logistics manager who uses proven skills acquired through 30+ years of professional experience in the application of supply chain management with expertise in supervision and associate relations. Experience includes: logistics, materials, quality, project management, warehouse operations, resource and personnel management, statistical process, inventory control, cycle counting, and protocol.
Work History
2016 to 2017
OPERATIONS MANAGER Brookfield Properties - Retail Wayne, NJ,
  • Manage 600,000 square foot, 5,000 sku apparal warehouse and distibution center with $25M in product for Primark.
  • Implementation of effective procedures to meet customer requirements and DHL quality and P & L objectives.
  • Interview, hire, and develop workforce to ensure proper staffing levels of trained personnel.
  • Direct 5 supervisors, 35 to 60 warehousepersons ensuring staff adheres to work standards and processes.
  • Manage receiving, picking, packing, and shipping to 5 stores.
  • Manage safety committee and operate facility in compliance with OSHA and DOT standards.

2005 to 2016
OPERATIONS MANAGER Brookfield Properties - Retail Appleton, WI,
  • Manage 825,000 square foot, 600 SKU warehouse and distribution center with $33M in product for The Home Depot.
  • Implementation of effective procedures to meet customer requirements and Ceva quality and P & L objectives.
  • Interview, hire, and develop workforce to ensure proper staffing levels of trained personnel.
  • Direct 5 supervisors, 35 warehousepersons ensuring staff adheres to work standards and processes.
  • Manage receiving, picking, packing, and shipping to 212 stores.
  • Manage safety committee and operate facility in compliance with OSHA and DOT standards.
  • Warehouse recorded 0 OSHA recordable incidents in over 3 years.
  • Implement warehouse wide LEAN initiatives.
  • Conduct LEAN training and activities for efficiency and productivity improvement systems.
  • Increased productivity by 40% over 3 years.
  • Major Projects - Develop and help implement strategies and procedures to improve centers operating below company objectives.
  • Worked as part of a team which visited centers to provide training and assist with development of operation personnel.
  • Our venture team helped a Kansas City Ford mixing center improve safety and employee turnover.
  • Teamed with The Home Depot on their network wide standardization program.

07/2004 to 05/2005
CREW SUPERVISOR City Of Augusta Ga Augusta, GA,
  • Resurfaced blackboards and installed metal skins.
  • Helped maintain equipment and business property.

04/2003 to 07/2004
INSTALLATION MANAGER Illinois Tool Works Rockford, IL,
  • Managed the installation of patio rooms and decks.
  • Responsible for the construction, ordering materials, quality standards, and customer satisfaction.

2001 to 04/2003
WAREHOUSE MANAGER Hni Atlanta, GA,
  • Managed main warehouse and directed the operations of 5 store warehouses.
  • Maintained inventory at all locations.
  • Responsible for task delegation of 25 employees.
  • Oversaw the maintenance and logistics for entire fleet.

05/1978 to 2001
WAREHOUSE SUPERVISOR Empire Today Melville, NY,
  • Supervised all phases of pick/pack distribution operation.
  • Responsible for up to 30 union employees and one assistant supervisor.
  • Monitored production and quality assurance of over 500,000 sq.
  • foot facility with 67,000 SKU's.
  • Scheduled and monitored appointments for carriers and LTL trailers.
  • Skilled in performance appraisals, productivity analysis, compliance to attendance and corporate policy.

Affiliations
Completed courses/training in Interaction Management, Effective Supervisory Management, Basic Leadership, Dale Carnegie Interaction Management, LEAN implementation, Fundamentals of Supply Chain Management, Effective Customer Relationships, Logistics Management, Budgeting, Managing as a Coach and Counselor, Communication Skills for Successful Management. Trained in train the trainer on material handling equipment and OSHA requirements. Technical : Microsoft Office Suite, Catalyst WMS, Red prairie
Education
Expected in 1974 to to
High School Diploma:
Palmerton Area High School - Palmerton, PA
GPA:

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Resume Overview

School Attended

  • Palmerton Area High School

Job Titles Held:

  • OPERATIONS MANAGER
  • OPERATIONS MANAGER
  • CREW SUPERVISOR
  • INSTALLATION MANAGER
  • WAREHOUSE MANAGER
  • WAREHOUSE SUPERVISOR

Degrees

  • High School Diploma

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