Highly effective management professional versed in all aspects of operations management, from scheduling to production and marketing. Possesses exceptional communication and organizational capabilities. Hard working and fast learner focused on developing and leading diverse teams to success.
Microsoft Word, Excel, Powerpoint, Rink Management System (RMS)
Purchasing and procurement
Unsurpassed work ethic
Excellent communication skills
Project planning and development
Involved in the community
Operations Manager, 03/2015 to Current Spirit Ice Arena – College Station, TX Handles the repair and maintenance of the equipment in the facility, maintains records on all maintenance and repairs, works with the General Manager to complete projects (ice melt procedure) and problem solving solutions
Maintains inventory of building tools and equipment, order cleaning/skate sharpening supplies, store additional equipment for figure skating & hockey events, set up/break down for events
Supervise rink operations employees, train staff how to use and maintain ice resurfacing machinery and equipment, as well as custodial duties, writes weekly staff schedule
Oversees and assists in cleanliness of all rink areas daily inside and outside of facility
STAR Basic Refrigeration Certified
USA Hockey Representative of Spirit Ice Arena, attended annual USA Hockey meeting in 2016 in Dallas, TX.
Broadband Technician I, 01/2014 to 03/2015 Suddenlink Communications – Bryan, Texas, United States
Installed machinery, equipment as well as new and replacement parts, transferred tools, parts, equipment and supplies to and from work stations
Frequently diagnosed technical problems and determined how to correct them
Abilityto drive company vehicle in a safe and responsible manner
Worked on regularly scheduled days as well as unscheduled days and beyond regular work hours as required
Used automated routing system and maintained/secured company truck and equipment
Met scheduled appointment windows
Completed work orders and other documentation on paper or by mobile computer
Represented company to collect payments and equipment; secures appropriate customer signatures
Soccer Director, 02/2013 to 12/2013 Northwoods Ice Center – San Antonio, TX
Organize soccer leagues for both adult and children\'s recreation soccer, schedule the league and keep track of scores, order and hand out trophies for teams, organize officials for games, train employees on score keeper duties, communicate with customers and attend to customer concerns.
Assistant Pro Shop Manager , 01/2011 to 02/2013 Northwoods Ice and Golf Center – San Antonio, TX
Maintain pro shop sales floor, cashier & cash handling, assist in inventory of pro shop items, assist customers with admission to the ice center, answer questions about hockey gear, skilled in sharpening skates and skate repair.
Radio Host and Sports Broadcaster, 01/2009 to 12/2010 KTEX/KWHI Radio – Brenham, TX
Hosted the Country Café Radio Show, recorded commercials, attended and broadcasted games for High School Football, Basketball, Baseball and Softball in addition to games for Blinn College Football, Baseball and Basketball. Setup, organized and attended on location events (concerts, Washington County Fair, etc.) For marketing and promotional purposes.
Supervisor, 01/2007 to 01/2009 Arctic Wolf Ice Center – College Station, TX Basic rink attendant
duties, skilled in ice skate sharpening, oversee employees on shift, handled opening and closing rink operations, taking care of customer complaints