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Operations Manager Resume Example

Resume Score: 80%

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OPERATIONS MANAGER
Executive Summary

21 years of operations experience with UPS holding multiple assignments throughout career. 10 years of managerial experience with strong strategic-planning and people-management skills. Managed several large operations with up to 75 employees comprised of both union and non union staff.

Core Qualifications
  • Operations management
  • Strategic Planning
  • Process Improvement Strategies
  • Staff retention
  • Promotes and Maintains Customer Relations
  • Promotes Health/Safety Compliance
  • Manages and Develops Others
  • Labor Relations

Work Experience
UPSMarch 2008 to June 2013Operations Manager
Watertown, MA

Manages the daily activities of the operation including but not limited to meeting service commitments, ensure all employees are trained while providing a safe work environment and improving performance. Short/long term planning by analyzing trends and cost reports to stay in line with the budget.

UPS November 2003 to March 2008Operations Supervisor
Somerville, MA

Support Business Manager in center activities, administer quality training to employees, promote growth in customer base.

UPSSeptember 1996 to November 2003Service Provider
Somerville, MA

Provide high quality service to customer base while maintaining safety and performance standards.

Education
Bunker Hill Community College2008Associate of Arts: Business ManagementCharlestown, MA, usa
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • UPS

School Attended

  • Bunker Hill Community College

Job Titles Held:

  • Operations Manager
  • Operations Supervisor
  • Service Provider

Degrees

  • Associate of Arts : Business Management

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