Operations Manager Resume Example Translogistix LLC

OPERATIONS MANAGER

Professional Summary

Detail-oriented and organized Operations Manager that offers a comprehensive background in transportation. Expert in transportation operations, waste prevention and safety compliance, data management, warehouse operations,and streamlined operations.

Work History

Operations Manager, 09/2019 to Current
Translogistix LLC – Memphis, Tennessee

Developed incident management strategy, including troubleshooting, root cause analysis,and timely resolution
Inspected production areas to identify and correct unsafe or unauthorized practices
Achieved and surpassed production targets through effective staff management, task allocation,and materials coordination
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records
Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses
Assessed, optimized and elevated operations to target current and expected demands
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
Managed daily operations, including supervising multiple team members across 2 locations
Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives
Assessed upcoming projects to forecast projected resource requirements
Delivered positive customer experiences by implementing effective quality assurance practices
Managed day-to-day operations, including supervision and assignment delegation for 5-member team
Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans
Mitigated risk by ensuring regulatory compliance for representative licensing and contracting protocol
Helped developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports

Warehouse Supervisor, 07/2019 to 11/2020
Lso – Memphis, TN

Supervised all warehouse operations, including shipping and receiving, distribution, and workplace safety
Kept detailed records of inventories and merchandise inventory transactions
Tracked production and quality control systems to detect production problems
Maintained excellent performance standards while working in hot warehouse environment
Monitored employee performance and offered mentor and leadership to improve any deficiencies
Recorded information, shortages and discrepancies to keep records current and accurate
Supported production workers in meeting goals without compromising safety and compliance
Oversaw warehouse staff and maintained efficiency in fast-paced environment
Adhered to industry best practice for warehousing, material handling, and documentation
Maintained high levels of accuracy in daily operations
Supervised warehouse operations by managing 16 employees during 8 hour shifts
Supervised shipping and handling operations
Maintained quality service by establishing and enforcing organization standards
Used data track to reconcile daily inventory
Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers
Oversaw inventory control levels and verified storage and organization processes were upheld correctly
Revised and developed procedures to reduce risk and achieve compliance
Managed scheduling and task delegation for 16 member warehouse team
Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products
Operated Honeywell windows computer system, hand-held inventory control device and calculator to perform control scanned in inventory on a daily base

Logistics Coordinator, 10/2018 to 07/2019
Pace Runners – Memphis, TN

Forecasted manpower requirements based on daily workload and company targets
Evaluated operational records and made scheduling adjustments to maximize efficiency
Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags
Provided product shipment delivery quality control, eliminating downtime to maximize revenue
Dispatched [64] carriers per day
Kept deliveries on track and provided timely status updates
Fostered customer retention by cultivating long-term rapport based on prompt and courteous service
Exceeded specific team goals, partnering with staff to share and implement best practices
Coordinated import and export operations and ensured adherence to schedules and deadlines
Led value-added customer service team that consistently over-delivered on customer expectations
Expedited resolutions of shipping errors and packaging mistakes
Generated all documentation and information required for customer shipments
Maintained department procedures manual detailing processing requirements for each individual account

Warehouse Manager, 05/2010 to 07/2017
Rexel Holdings USA – Beaumont, TX

Developed lasting relationships with employees, peers, upper management and outside vendors
Resolved employee conflicts in the most efficient manner and while following all company protocols
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees
Managed day-to-day shipping and receiving, typically overseeing more than [100] packages in a 24-hour period
Updated customers and interdepartmental employees on critical shipments upon request
Researched issues to address shipping errors and packaging mistakes
Conducted research on logistics operations, including literature reviews, interviews and site visits
Contacted customers prior to delivery to confirm and coordinate delivery times
Negotiated contracts with outside providers to minimize costs to the company and customers
Communicated with floor managers to determine merchandise placement
Established transportation cost standards and economical shipping practices
Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport
Key member of global distribution operations team that coordinated shipments across 8 countries
Operated powered lift trucks, floor sweepers, pallet jacks and forklift safely and with a 0% incident rate
Monitored department performance data to identify and avoid potential risks
Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
Managed over $7million in inventory and 4 employees in 50 thousand square-foot warehouse for an electrical distribution company

Skills

Verbal and written communication
Materials accountability
Supervising employees
Shipping and receiving
Logistics
Vendor management
Mentor and training
Inventory management
Customer care
Inventory control procedures
Logistics oversight
Results-driven
Quality assurance
Motivated self-starter
Inventory control
Manufacturing and warehouse procedures
Safety standards
Shipping schedules
Cost reduction
Contracts, Rapport
Cost reduction, Receiving
Client, Research
Customer service, Safety
Customer care, Sales

Delivery, Sales management
Email, Scheduling
Forklift, Self-starter
Forklift, Shipping
Inventory management, Supervising
Inventory, Supervision
Inventory control, Telephone
Logistics, Transportation
Materials, Vendor management
Mentor, Written communication
Office
Packaging
Processes
Protocols
Quality control
Quality assurance
Warehouse management systems
Shipping and receiving operations
Forklift operations
Operations management
Safety and compliance
Staff management
OSHA regulations

Education

High School Diploma: 2007
Ozen High School - Beaumont, TX

Certifications

DATATRACK Software

CXT Software

Xcelerator Software

Eclipse ERP Software

Microsoft Excel Master (Prior learning )

Resume Overview

Companies Worked For:

Translogistix LLC
Lso
Pace Runners
Rexel Holdings USA

School Attended

Ozen High School

Job Titles Held:

Operations Manager
Warehouse Supervisor
Logistics Coordinator
Warehouse Manager

Degrees

High School Diploma : 2007

Operations Manager Resume Example

Resume Score: 80%

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