operations manager resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Retail Merchandiser
Goal-oriented professional seeking new challenges to contribute to organization's
continued success.
Strengths Include:
Customer/Client Relations
Retail Merchandising
Problem Solving
Interpersonal Skills
Analytical Thinking
Inventory Management
Sales Promotions
Training & Development
Team Leadership
Time Management
Microsoft Office
Vendor Negotiation
Creative Thinking
Self Motivated
Staffing & Recruiting
Accomplishments
Experience
01/2015 to Present
Operations ManagerCenter For Diagnostic Imaging – Texarkana, AR,
Maintain store's staff by recruiting, selecting, orienting, and training employees Manage the development of new hires Scheduling of staff to meet business needs and payroll guidelines Manage associates availability and time-off requests Monitor and track paid time-off and time and attendance violations Track and approve weekly payroll so that store employees are paid in a timely manner Analyze business on a consistent basis to identify successes and address any opportunities Oversee the entire physical inventory process within the store Set up, organize and maintain all inventory within five storage units and store's stockroom Make sure all inventory control standards are met including timely receipts and shipment of goods, proper filing of paperwork and communicating with inventory accounting as needed Ensure shipments and transfers are processed, shipped, and received in a timely manner according to company standards Responsible for ensuring the store's environment is safe and secure for customers, store associates and product Place supply orders in a timely manner based on the needs of the business and the storage space within the stockroom.
Provided retail merchandising services and fixture audits for The North Face, Under.
Armour, Jessica Simpson and Kiind Of Jeans within multiple retailers throughout Metro.
01/2013 to 01/2014
Merchandise CoordinatorThe Tjx Companies, Inc. – Boone, NC,
Provided retail merchandising services for Levi's and Dockers within Sears throughout.
Metro Detroit and Michigan territory.
Jessica.
Claire, Page 2.
Area Brand , Sean John Men's (Li & Fung.
01/2007 to 01/2010
Retail Merchandise CoordinatorGuess Inc – City, STATE,
Serviced and merchandised retail clients within Michigan territory totaling volume of 2.5M Negotiated optimal real estate, secured key floor placement, signage and visual enhancements within each door Analyzed sales reports to determine business needs, opportunities and growth Built vital relationships with business partners within Macy's, Carson's and Lord & Taylor Attended brand conferences and fashion shows to view future products and deliveries Traveled to oversee shop installations throughout multiple regions to ensure location allocation and product specifications were met Submitted weekly store visit reports and photos to depict store's environment before and after each visit Merchandised Guess products and reset shops to ensure optimum presentation on the sales floor Sent daily email communication regarding individual door assessment on inventory assortment, pricing, and competition Provided training to management and sales associates on product knowledge and merchandising standards.
01/2006 to 01/2007
Vendor Brand SpecialistMacy's-GUESS – City, STATE,
Visually displayed merchandise within the shop to push trends and drive sales.
Maintained and exceeded monthly sale goals of $25K+ on a consistent basis.
Built a strong clientele and kept a clientele book to increase sales.
Communicated customer requests to buyer, district planner and merchandise coordinator.
01/2005 to 01/2006
Merchandiser / Sales AssociateKenneth Cole Productions – City, STATE,
Displayed merchandise within the store to push trends and sales Provided outstanding customer service, generated sales and supported the store management team Communicate merchandise needs and customer requests to district manager, buyers and planners Ensured that POS events were set up, signed and strategically placed on the selling floor.
01/2000 to
Visual Merchandiser / Sales AssociateWalt Disney World – City, STATE,
Lead visual team in creating themes, setting up props and displays.
Creatively displayed merchandise to increase sales on new and existing products.
Initiated unique visual presentations to attract customers.
Education
Expected in to to
Master's Degree: Human Resource Management Walsh College - Troy, MI GPA: Human Resource Management
Expected in to to
Bachelors of Science: Marketing General Business Eastern Michigan University - Ypsilanti, Michigan GPA: Marketing General Business
Skills
accounting, book, Interpersonal Skills, conferences, Creative Thinking, clientele, clients, Client Relations, customer service, email, training employees, fashion, filing, functional, inventory, inventory control, Inventory Management, Team Leadership, Merchandising, Microsoft Office, Negotiation, payroll, personnel, POS, presentations, pricing, Problem Solving, real estate, Recruiting, Retail, selling, Sales, sales reports, Scheduling, Self Motivated, seminars, Staffing, store
management, Time Management, unique, view
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