Operations Manager Resume Example Kate Spade

OPERATIONS MANAGER

Highlights

Retail Merchandiser
Goal-oriented professional seeking new challenges to contribute to organization's
continued success.
Strengths Include:
Customer/Client Relations
Retail Merchandising
Problem Solving
Interpersonal Skills
Analytical Thinking
Inventory Management
Sales Promotions
Training & Development
Team Leadership
Time Management
Microsoft Office
Vendor Negotiation
Creative Thinking
Self Motivated
Staffing & Recruiting

Experience

Operations ManagerJan 2015 to Current
Kate Spade － New York Auburn Hills, MI

Maintain store's staff by recruiting, selecting, orienting, and training employees Manage the development of new hires Scheduling of staff to meet business needs and payroll guidelines Manage associates availability and time-off requests Monitor and track paid time-off and time and attendance violations Track and approve weekly payroll so that store employees are paid in a timely manner Analyze business on a consistent basis to identify successes and address any opportunities Oversee the entire physical inventory process within the store Set up, organize and maintain all inventory within five storage units and store's stockroom Make sure all inventory control standards are met including timely receipts and shipment of goods, proper filing of paperwork and communicating with inventory accounting as needed Ensure shipments and transfers are processed, shipped, and received in a timely manner according to company standards Responsible for ensuring the store's environment is safe and secure for customers, store associates and product Place supply orders in a timely manner based on the needs of the business and the storage space within the stockroom.

Senior Merchandise CoordinatorJan 2015
Winston Retail Solutions － New York, NY

Provided retail merchandising services and fixture audits for The North Face, Under.
Armour, Jessica Simpson and Kiind Of Jeans within multiple retailers throughout Metro.

Merchandise CoordinatorJan 2010 to Jan 2014
Detroit and Michigan MCG Market Connect Group － Bloomfield New York, NJ NY

Provided retail merchandising services for Levi's and Dockers within Sears throughout.
Metro Detroit and Michigan territory.
Tara L.
Blackwell, Page 2.
Area Brand , Sean John Men's (Li & Fung.

Retail Merchandise CoordinatorJan 2007 to Jan 2010
Guess Inc － Los Angeles, CA

Serviced and merchandised retail clients within Michigan territory totaling volume of 2.5M Negotiated optimal real estate, secured key floor placement, signage and visual enhancements within each door Analyzed sales reports to determine business needs, opportunities and growth Built vital relationships with business partners within Macy's, Carson's and Lord & Taylor Attended brand conferences and fashion shows to view future products and deliveries Traveled to oversee shop installations throughout multiple regions to ensure location allocation and product specifications were met Submitted weekly store visit reports and photos to depict store's environment before and after each visit Merchandised Guess products and reset shops to ensure optimum presentation on the sales floor Sent daily email communication regarding individual door assessment on inventory assortment, pricing, and competition Provided training to management and sales associates on product knowledge and merchandising standards.

Vendor Brand SpecialistJan 2006 to Jan 2007
Macy's-GUESS － Sterling Heights, MI

Visually displayed merchandise within the shop to push trends and drive sales.
Maintained and exceeded monthly sale goals of $25K+ on a consistent basis.
Built a strong clientele and kept a clientele book to increase sales.
Communicated customer requests to buyer, district planner and merchandise coordinator.

Merchandiser / Sales AssociateJan 2005 to Jan 2006
Kenneth Cole Productions － Auburn Hills, MI

Displayed merchandise within the store to push trends and sales Provided outstanding customer service, generated sales and supported the store management team Communicate merchandise needs and customer requests to district manager, buyers and planners Ensured that POS events were set up, signed and strategically placed on the selling floor.

Visual Merchandiser / Sales AssociateJan 2000
Walt Disney World － Orlando, FL

Lead visual team in creating themes, setting up props and displays.
Creatively displayed merchandise to increase sales on new and existing products.
Initiated unique visual presentations to attract customers.

Education

Master's Degree, Human Resource ManagementWalsh College － Troy, MIHuman Resource Management

Bachelors of Science, Marketing General BusinessEastern Michigan University － Ypsilanti, MichiganMarketing General Business

Skills

accounting, book, Interpersonal Skills, conferences, Creative Thinking, clientele, clients, Client Relations, customer service, email, training employees, fashion, filing, functional, inventory, inventory control, Inventory Management, Team Leadership, Merchandising, Microsoft Office, Negotiation, payroll, personnel, POS, presentations, pricing, Problem Solving, real estate, Recruiting, Retail, selling, Sales, sales reports, Scheduling, Self Motivated, seminars, Staffing, store management, Time Management, unique, view

Resume Overview

Companies Worked For:

Kate Spade
Winston Retail Solutions
Detroit and Michigan MCG Market Connect Group
Guess Inc
Macy's-GUESS
Kenneth Cole Productions
Walt Disney World

School Attended

Walsh College
Eastern Michigan University

Job Titles Held:

Operations Manager
Senior Merchandise Coordinator
Merchandise Coordinator
Retail Merchandise Coordinator
Vendor Brand Specialist
Merchandiser / Sales Associate
Visual Merchandiser / Sales Associate

Degrees

Master's Degree , Human Resource Management
Bachelors of Science , Marketing General Business

Operations Manager Resume Example

Resume Score: 90%

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