Operations Manager resume example with 15+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
High-performing leader with over 15 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Skills
Business process re-engineering
Cost reduction and containment
Mergers and acquisitions knowledge
Solutions development
Policies and procedures implementation
Procedure development
Continuous improvements
Organizational Management
Performance management
Team Building/Leadership
Lean manufacturing and design
Management
Troubleshooting and problem solving
Business and Operations Management
Cost reduction strategies
Flexible
Business development understanding
Cross-functional communication
Health and safety compliance
Staff development
Dedicated
High-pressure environments
Product management
Goal attainment
Engineering
Education and Training
Indiana Wesleyan UniversityMarion, INExpected in 08/2020 ā āAssociate of Science:Business Administrative - GPA:
Indiana Wesleyan UniversityMarion, INExpected in ā āBachelor of Science:Business Administrative - GPA:
Experience
Center For Diagnostic Imaging - Operations Manager Tampa, FL, 11/2018 - Current
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Established organizational vision and developed strategies to achieve sales and customer service goals.
Established work priorities to meet contractual obligations for schedule and installations.
Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Devised business and technology strategies to create performance metrics, reporting and analysis systems in support of investigative operations.
Assisted in refining procedures, defining best practices and correcting reported audit issues.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Reduced costly waste in manufacturing by identifying and eliminating overproduction.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
Reduced process lags and effectively trained team members on best practices and protocol.
Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
Aligned operational boundaries between processes and production demands.
Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
Inspected production areas to identify and correct unsafe or unauthorized practices.
Conferred with subordinate managers each day to assess needs and optimize activities.
Enforced security policies and procedures to protect company assets from theft, loss or damage.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Implemented process improvements based on identification of productivity or quality issues.
Smuckers - Process Engineer Kansas City, MO, 06/2017 - 11/2018
Created diagrams, specifications and other types of documentation that would meet project needs and compliance standards.
Crafted manufacturing processes that were not only robust, but also easy to perform.
Assisted the Production Supervisors with problem and issue resolution.
Assessed the processes in use and provided suggestions for improvement.
Mentored interns and new hires while monitoring job progress and delegating work responsibilities.
Assessed operations and made key suggestions to implement more cost-effective processes and lean manufacturing principles.
Developed and implemented best practices, quality assurance standards and project management procedures.
Prepared reports detailing data analysis along with prospective solutions, benefits and costs.
Adjusted production schedules, equipment, and workflow to address changing demands.
Setup and documented all the process sheets for each machine & mold combination in the building.
Flowserve Corp. - Production Supervisor Benicia, CA, 11/2005 - 06/2017
Reviewed individual employee performance on a weekly, monthly, and annual basis to correct issues and enhance productivity.
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Established and enforced 5s program successful in increasing line efficiency and dropping accident rate overall.
Developed and implemented significant process improvements to enhance department quality and throughput.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Conducted performance reviews to identify and rectify areas for improvement.
Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Planned and delegated work to meet planned project and production goals.
Assigned individual work plans and reviewed jobs to accomplish all tasks within expected parameters.
Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Directed all production phases from initial estimate to final quality check and delivery.
Established and updated production schedules to meet changing demands.
Oversaw inventory, physical counts and performed periodic cycle counts to verify outgoing orders.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Assigned tasks to employees and monitored productivity, performance and task completion.
Recommended and implemented measures to improve production methods and quality of products.
Managed all areas of manufacturing, safety, inventory control and process implementation.
Supervised equipment upgrades and modifications.
Revamped positions and workflow based on individual abilities and production targets.
Provided input for performance reviews and identified areas for additional improvement.
Maintained work environments safe and efficient at all times.
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