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Operations Manager Resume Example

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OPERATIONS MANAGER
Summary

High-performing leader with over 15 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Skills
  • Business process re-engineering
  • Cost reduction and containment
  • Mergers and acquisitions knowledge
  • Solutions development
  • Policies and procedures implementation
  • Procedure development
  • Continuous improvements
  • Organizational Management
  • Performance management
  • Team Building/Leadership
  • Lean manufacturing and design
  • Management
  • Troubleshooting and problem solving
  • Business and Operations Management
  • Cost reduction strategies
  • Flexible
  • Business development understanding
  • Cross-functional communication
  • Health and safety compliance
  • Staff development
  • Dedicated
  • High-pressure environments
  • Product management
  • Goal attainment
  • Engineering
Experience
Keter | Anderson, INOperations Manager11/2018 - Current
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established organizational vision and developed strategies to achieve sales and customer service goals.
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
  • Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
  • Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
  • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Devised business and technology strategies to create performance metrics, reporting and analysis systems in support of investigative operations.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Reduced costly waste in manufacturing by identifying and eliminating overproduction.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Aligned operational boundaries between processes and production demands.
  • Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Conferred with subordinate managers each day to assess needs and optimize activities.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Implemented process improvements based on identification of productivity or quality issues.
Keter | Anderson , INProcess Engineer06/2017 - 11/2018
  • Created diagrams, specifications and other types of documentation that would meet project needs and compliance standards.
  • Crafted manufacturing processes that were not only robust, but also easy to perform.
  • Assisted the Production Supervisors with problem and issue resolution.
  • Assessed the processes in use and provided suggestions for improvement.
  • Mentored interns and new hires while monitoring job progress and delegating work responsibilities.
  • Assessed operations and made key suggestions to implement more cost-effective processes and lean manufacturing principles.
  • Developed and implemented best practices, quality assurance standards and project management procedures.
  • Prepared reports detailing data analysis along with prospective solutions, benefits and costs.
  • Adjusted production schedules, equipment, and workflow to address changing demands.
  • Setup and documented all the process sheets for each machine & mold combination in the building.
Keter | Anderson, INProduction Supervisor11/2005 - 06/2017
  • Reviewed individual employee performance on a weekly, monthly, and annual basis to correct issues and enhance productivity.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Established and enforced 5s program successful in increasing line efficiency and dropping accident rate overall.
  • Developed and implemented significant process improvements to enhance department quality and throughput.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Conducted performance reviews to identify and rectify areas for improvement.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Planned and delegated work to meet planned project and production goals.
  • Assigned individual work plans and reviewed jobs to accomplish all tasks within expected parameters.
  • Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Directed all production phases from initial estimate to final quality check and delivery.
  • Established and updated production schedules to meet changing demands.
  • Oversaw inventory, physical counts and performed periodic cycle counts to verify outgoing orders.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Managed all areas of manufacturing, safety, inventory control and process implementation.
  • Supervised equipment upgrades and modifications.
  • Revamped positions and workflow based on individual abilities and production targets.
  • Provided input for performance reviews and identified areas for additional improvement.
  • Maintained work environments safe and efficient at all times.
Education and Training
Indiana Wesleyan University | Marion, INAssociate of Science in Business Administrative08/2020
Indiana Wesleyan University | Marion, INBachelor of Science in Business Administrative
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Resume Overview

Companies Worked For:

  • Keter

School Attended

  • Indiana Wesleyan University

Job Titles Held:

  • Operations Manager
  • Process Engineer
  • Production Supervisor

Degrees

  • Associate of Science in Business Administrative
    Bachelor of Science in Business Administrative

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