Operations Manager Resume Example
Love this resume?Build Your Own Now
OPERATIONS MANAGER
Summary
High-performing leader with over 15 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Skills
|
|
Experience
Center For Diagnostic Imaging | Tampa , FLOperations Manager11/2018 - Current
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Established organizational vision and developed strategies to achieve sales and customer service goals.
- Established work priorities to meet contractual obligations for schedule and installations.
- Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
- Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
- Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
- Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Devised business and technology strategies to create performance metrics, reporting and analysis systems in support of investigative operations.
- Assisted in refining procedures, defining best practices and correcting reported audit issues.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Reduced costly waste in manufacturing by identifying and eliminating overproduction.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
- Reduced process lags and effectively trained team members on best practices and protocol.
- Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
- Aligned operational boundaries between processes and production demands.
- Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
- Inspected production areas to identify and correct unsafe or unauthorized practices.
- Conferred with subordinate managers each day to assess needs and optimize activities.
- Enforced security policies and procedures to protect company assets from theft, loss or damage.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
- Implemented process improvements based on identification of productivity or quality issues.
Smuckers | Kansas City , MOProcess Engineer06/2017 - 11/2018
- Created diagrams, specifications and other types of documentation that would meet project needs and compliance standards.
- Crafted manufacturing processes that were not only robust, but also easy to perform.
- Assisted the Production Supervisors with problem and issue resolution.
- Assessed the processes in use and provided suggestions for improvement.
- Mentored interns and new hires while monitoring job progress and delegating work responsibilities.
- Assessed operations and made key suggestions to implement more cost-effective processes and lean manufacturing principles.
- Developed and implemented best practices, quality assurance standards and project management procedures.
- Prepared reports detailing data analysis along with prospective solutions, benefits and costs.
- Adjusted production schedules, equipment, and workflow to address changing demands.
- Setup and documented all the process sheets for each machine & mold combination in the building.
Flowserve Corp. | Benicia , CAProduction Supervisor11/2005 - 06/2017
- Reviewed individual employee performance on a weekly, monthly, and annual basis to correct issues and enhance productivity.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Established and enforced 5s program successful in increasing line efficiency and dropping accident rate overall.
- Developed and implemented significant process improvements to enhance department quality and throughput.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Conducted performance reviews to identify and rectify areas for improvement.
- Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
- Planned and delegated work to meet planned project and production goals.
- Assigned individual work plans and reviewed jobs to accomplish all tasks within expected parameters.
- Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
- Directed all production phases from initial estimate to final quality check and delivery.
- Established and updated production schedules to meet changing demands.
- Oversaw inventory, physical counts and performed periodic cycle counts to verify outgoing orders.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Recommended and implemented measures to improve production methods and quality of products.
- Managed all areas of manufacturing, safety, inventory control and process implementation.
- Supervised equipment upgrades and modifications.
- Revamped positions and workflow based on individual abilities and production targets.
- Provided input for performance reviews and identified areas for additional improvement.
- Maintained work environments safe and efficient at all times.
Education and Training
Indiana Wesleyan University | City, StateAssociate of Science in Business Administrative08/2020
Indiana Wesleyan University | City, StateBachelor of Science in Business Administrative
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Length
Resume Overview
School Attended
- Indiana Wesleyan University
Job Titles Held:
- Operations Manager
- Process Engineer
- Production Supervisor
Degrees
- Associate of Science in Business Administrative
Bachelor of Science in Business Administrative
Similar Resumes
