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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced Operations professional with strong leadership and relationship-building skills with 10 years managerial experience. Areas of expertise include leading electric crews during day to day operations as well as emergency/storm situations. I have an extremely high working knowledge of both Distribution and Transmission systems with strong analytical/ logistical processes. I am a resourceful manager that brings a comprehensive background in electric power systems and natural gas operations as well as personnel management. I have built relationships with community leaders as well as critical customers which shows our customers how valued they are and the commitment Avista has to them.

Skills
  • Excellent analytical and methodical skills
  • Knowledge of power distribution and transmission systems
  • Effective leader
  • Efficient multi-tasker
  • Unsurpassed work ethic
  • Work well with crews
  • Operations based knowledge
  • Detail orientated
  • Committed to crew and public Safety
  • Community orientated
  • Dependable
Education
Community Colleges of the Air Force Various, Expected in 1984 Associate of Applied Science : General - GPA :
  • Courses were taken and completed at bases where I was stationed
  • Coursework in Algebra, Geometry, Physics and Technology
Florida State University Panama, Expected in Bachelor of Science : General - GPA :
Work History
Cintas Corporation - Operations Manager
Myrtle Beach, SC, 10/2016 - Current
  • Oversee Daily maintenence and operations of Electric Transmission, Distribution and Natural Gas systems serving over 35, 000 customers in both Washington ans Idaho
  • Led Corporate Safety Initiatives to over 22 Electric, Gas, Warehouse and Fleet employees in Clarkston Service Center
  • Managed multiple crew response to numerous incidents to include Kamiah Wind Event and Powerline Fire in Hells Canyon with Damages in Excess of $1M. Both events involved creative modes to maintain extended hours guidelines and continued production, these modes included Fleet, Helicopters, River Jet Boats and Busses. These events were restored quickly and with NO injuries
  • Built and maintained working relationships local governing authorities, First Responders and Community leaders in both Washington and Idaho
  • Serve as member of Clarkston Rotary Club, am active Board Member of L/C Valley Chamber of Commerce as well as support other community groups to include Boys and Girls Club and United Way
  • Active Board Member of Avista Foundation that serve groups through out Avista Service Territories
Cintas Corporation - Operations Manager
Norfolk, VA, 05/2014 - 10/2016
  • Led corporate initiatives such as Safety Operation team to the Kellogg/St. Maries groups
  • Oversee Electric and Natural Gas Operations in the Kellogg District as well as operations through St. Maries District Manager
  • Maintain relationships with local governing entities, first responders and community leaders
  • Board member of the Silver Valley Economic Development Council, The Avista Foundation and member of the Historic Silver Valley and Wallace Chamber of Commerce
  • Led Kellogg and supporting crews in the November Windstorm 2015 and worked on the Operations Team #2 in Spokane for expeditious restoration
  • Part of a Business Process Improvement team which looked at process for incident reporting, resulting in an approximate savings annually of $70,000-$80,000 per year.
Avista Utilities - Operations Supervisor/District Manager
City, STATE, 04/2007 - 05/2014
  • Prepared construction project proposals that include cost estimates and discuss proposals with interested parties such as vendors, contractors and nuclear facility review boards
  • Trained, coached and mentored employees to ensure safe and efficient work environment
  • Maintained positive relationship with local governing agencies as well as Spokane Tribe of Indians to achieve collaborate community atmosphere
  • Incident Commander for regional Ice Storm(Fog Fest) in Davenport district, overseeing 25 crews with price tag of approx $21 Million Dollars
  • Very active in Community such as Relay for Life, Chamber of Commerce, Economic Development Council and coached local crew to become involved with communities.
Avista Utilities - Electric Local Representative
City, STATE, 06/2002 - 04/2007
  • Provided Customer service to highly competitive area with One man service, trouble response and customer contact to include new service designs
  • Worked closely with local responders providing them education on Electrical Safety
  • Assisted with local franchise agreements to the Community of Medical Lake
  • Assisted with the privatization of Fairchild Air Force Base electrical distribution system to the Base Housing area, with design, negotiations along with Account Executives.
Accomplishments
  • Aspiring Leadership Program 2004-2005
  • Avista Foundation Board Member
  • Successful Operations Manager in 3 different Districts

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Resume Overview

School Attended

  • Community Colleges of the Air Force
  • Florida State University

Job Titles Held:

  • Operations Manager
  • Operations Manager
  • Operations Supervisor/District Manager
  • Electric Local Representative

Degrees

  • Associate of Applied Science
  • Bachelor of Science

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