Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Seeking a position as Postal Carrier Experience Summary Professional Recruiter with a degree in Business Administration. Qualifications include 12 years plus experience in Recruiting Strategy Development, Execution, Recruiting Systems, and Technologies Protocols. Respected leader, able to build highly motivated teams focused on achieving goals. Skilled communicator accustomed to cross-functional coordination and procedural documentation. Proven ability to work successfully with diverse individuals to achieve corporate goals and meet targets on time. AREAS OF EXPERTISE Planning Marketing Strategies Sexual Harassment/EEO Compliance Organizational Management Analyzing Data Developing Solutions Quality Improvement Public Speaking Employee Recruitment /Retention Personnel Management Time Management Training and Development
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions

Selected from more than 30 senior Non-Commissioned Officers to serve as Regional Master Trainer

Operations Manager, 10/2012 to Current
Cisco Systems, Inc.Phoenix, AZ,
  • Served as Regional Operations Leader overseeing five companies in the United States and overseas.
  • During this process I identified training deficiencies and develop needs based training plans.
  • Coordinated and conduct primary training on policies, doctrine, current regulation eligibility and technology changes.
  • Monitored production indicators, analyzes regulatory guidance on all issues related to recruiting operations.
  • Significantly increased overall department efficiency by successfully oversees administrative, operations, and communication responsibilities for more than 150 personnel.
  • Selected as the Equal Opportunity Advisor for the Portland Regional Headquarters resulted in zero EO complaints.
  • Superior safety record; always employed risk management procedures with zero incidents.
  • Developed efficient analysis of monthly production reports that identified key trends and training indicators to ensure the battalion's mission success Directly responsible for the correction and enlistment of 96 applicants with unclassifiable Live Scan Results which increased by 30% of Portland Recruiting Headquarters Army's production.
  • Developed and implemented a better approach to the quality control process which resulted in 100% Quality Control procedural compliance.
  • Led as a Regional Operations Leader supporting 95 recruiters, 30 recruiting stations and 5 recruiting companies; ensured all command communications were filtered down thru normal command channels.
Recruiting Supervisor, 10/2009 to 03/2012
Crossmark, ,
  • Commander of a 10 man recruiting station, trains, supervises and organizes the daily activities of my assigned recruiters; developed subordinates in leadership, prospecting, interview techniques and development of civilian awareness programs in a high pressure environment.
  • Evaluated historical data and implemented an effective plan of action; strong problem solving, decision making skills; Demonstrates an Excellent communication and presentation skills, leads by example.
  • Directed and led an Army Recruiting center in an area covering 656 square miles with a population of 437,287.
  • Constantly assessed regulatory guidance and recommended staff to the battalion leadership team based on performance.
  • Introduced new employee orientation and individualized training, resulting in 95% satisfaction record.
  • Contributed expertise in general leadership skills in order to ensure the professional development of both junior officers and team members, while focusing on the health and welfare of their families.
  • Cultivated and maintained relationships with 12 area high schools and 2 colleges inspiring key Centers of Influence Led, Trained and supervised 10 recruiters in the station to achieving status of Top 5% of all regions highlighted by placing 17 new recruits into the Army in a single recruiting month.
  • Responsible for maintaining quality control and accountability of Government equipment, vehicles valued over $400,000 dollars.
Instructor/Writer, 06/2007 to 09/2009
Salesforce.Com, Inc.Irving, TX,
  • Performed duties as an instructor, writer, and developer for the Army Recruiting Course; trained new students in the Recruiting Course to perform recruiter functions; developed and maintained publications for the course; acted as liaison during reviews conducted by the US Army Recruiting Training and Doctrine Commands; developed course lesson plans and test materials; made necessary recommendations for actions regarding students dispositions; administered physical training.
  • An aggressive instructor who actively stepped up to assume duties and responsibilities in absence of division supervisor with excellent results and no adverse effects on the Army's readiness.
  • Selected by the Army Recruiting Director to change the Army Interview Method of Instruction resulting in a regulatory compliance class that met the commander's intent.
  • Excelled in the redesign of the Army Recruiting Course; planned and executed a complete division design which resulted in zero time lost and a smooth transition Chosen over 25 peers to travel and represent the Recruiting and Retention school on three different occasions to facilitate Battalion leadership training.
  • Completed the US ARMY Staff and Faculty Course which earned me the Instructor Skill Indentifier.
  • Led the Feed the Homeless campaign that generated over $20,000 to give to local charities such as the Hanna House Ministry, while as a member of the Recruiting and Retention Community Outreach Committee.
  • Maintained over $800,000 worth of computers and multimedia equipment; which resulted in zero losses.
Recruiting Manager, 05/2004 to 06/2007
Auburn, IN,
  • Commander of a 7 man Recruiting Station which I was responsible for meeting monthly goals: Led, Trained and motivated subordinate recruiters to accomplish assigned missions and ensure that recruiters were technically proficient in all aspects of recruiting.
  • Monitored and directed prospecting and lead generation activities; maintained a working relationship with center of Influencers within the community.
  • Directed and led an Army Recruiting center in an area covering 480 square miles with a population of 559,XXX.
  • Increased his Grad and Senior Alpha production by 150% resulting in being recognized as the Best Station in Kansas City Recruiting Region.
  • Emphasized an environment focused on the professional development, morale, health, and welfare of the station to include families which resulted in a well organized recruiting station.
  • Selected over his peers to represent the Battalion as the Brigade Recruiting Advisory council for Excellence in Recruiting Responsible for the landing of a UH-47 Chinook at the local high school which increase the Army's Awareness and Exceeded expectations of Military Operations.
  • Quadrupled production over the previous Fiscal Year; resulting in the station being rank in the TOP 10 in the Brigade Designed and delivered professional development opportunities and training for Future Soldiers.
Field Recruiter, 01/2001 to 05/2004
City, STATE,
  • Recruited, determined applicant enlistment eligibility, counseled applicants on enlistment programs and options, prepared enlistment applications and processed qualified applicants to enlist in the Army; prepared Future Soldiers for Initial Entry Training (IET); implemented and conducted Army awareness programs throughout and community.
  • Appointed to serve as the Army's ambassador in the community to include parents, educators and community officials with responsibility for networking Influencer's.
  • Counseled applicants regarding enlistment programs and options, and prepared applications which improved processing time to three days.
  • Personally prepares Future Soldiers for initial training, and led Army awareness programs which resulted in a 10% training base accession rate.
Bachelor of Arts: Business Administration, Expected in
Post University - Waterbury, Connecticut
Business Administration
30 College Level credits accumulated in Sales, Business, and Management Training: , Expected in
- ,
Baseball Coach Evergreen Little League, Vancouver, WA Boys Scouts, Vancouver, WA Heritage High School Baseball/Dance Team, Vancouver, WA
administrative, Alpha, approach, Army, Excellent communication, council, decision making, Government, Instructor, Instruction, leadership, leadership skills, leadership training, Director, Management Training, materials, multimedia, networking, developer, personnel, policies, presentation skills, problem solving, publications, Quality Control, Recruiting, recruiter, risk management, safety, Sales, supervisor, well organized, writer
Additional Information
  • Volunteer involvement Baseball Coach Evergreen Little League, Vancouver, WA Boys Scouts, Vancouver, WA Heritage High School Baseball/Dance Team, Vancouver, WA

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Resume Overview

School Attended

  • Post University

Job Titles Held:

  • Operations Manager
  • Recruiting Supervisor
  • Instructor/Writer
  • Recruiting Manager
  • Field Recruiter


  • Bachelor of Arts
  • 30 College Level credits accumulated in Sales, Business, and Management Training

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