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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
A highly resourceful, accomplished and professional Operations Manager with close to eleven years of experience providing the highest standard of medical administrative management. Possessing a proven ability to deal with all aspects of the office and able to handle competing demands professionally and efficiently. Currently looking for a suitable position where I can use all of the skills mentioned above.
Skills
  • Superb time management skills
  • Progressive leadership experience
  • Independent decision making/problem solving skills
  • Microsoft office/query skills
  • Excellent written and verbal communication skills
  • Customer Service
  • HIPAA
  • Data entry
  • Possess good management and organizational skills
  • Office support (phones, faxing, filing)
  • Accurately type 90 WPM
Work History
Cisco Systems, Inc. - Operations Manager
, , 07/2014 - Current

Develops department goals and objectives, and establishes and implements policies and procedures for. Selects, trains/orients and assigns department staff. Develops standards of performance, evaluates performance, and initiates or makes recommendations for personnel actions to include disciplinary action.Ā Develops and recommends department operating budget and ensures that department operates within budget.Ā Ā Implements and maintains established policies, procedures, and objectives as well as quality assurance, environmental, and infection control policies.Ā Analyzes and details monthly productivity analysis reports. Maintains effective operations of multiple physician clinic locations.

Meridian Primary Care - Receptionist/Operations Supervisor
, , 10/2006 - Current
Responsible for the aspects of day to day operations. Supervision of patient scheduling, registration, medical records, billing and collections, data entry and processing, insurance and patient payment posting. Promoting excellent customer service to our patients. Develop implement and maintain office policies and procedures. Interview, hire and train a productive medical office team and conduct performance reviews. Posting all medical charges, filing claims to insurance companies. Closing the day and balancing monies. Ordering office supplies. Provide administrative support to seven medical providers. Process time sheets and payroll.
Education

Holt High School - Holt High School Diploma

Leadership Development - McLaren University

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    • Operations Manager
    • Receptionist/Operations Supervisor

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