Operations Manager Resume Example
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OPERATIONS MANAGER
Summary
Results-driven business professional focused on keeping businesses agile and efficient in ever changing market conditions. Diverse background of work experience with keen focus on optimizing the sales experience, for potential clients and customers. Diplomatic and motivational leader with good relationship-building and decision-making abilities. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance multiple objectives. Exceptional inventory management, loss prevention and vendor negotiation performance. Extremely motivated, driven, and always ready to learn new skills that will take my career to the next level.
Skills
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Experience
Operations Manager | 02/2019 to 03/2020
City Of Pearland - Pearland , TX
City Of Pearland - Pearland , TX
- Coordinated all sales training and responsible for the implementation of all new product lines.
- Consistently surpassed monthly sales quotas
- Managed the warehouse staff, which included scheduling all outbound deliveries with customers, inbound manufacturer deliveries, and warehouse inventory operations, and staff schedules.
- In charge of extensive comparative analysis of competitors, using research and data analytics.
- Assessed, optimized and elevated operations to target current and expected demands.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Event Coordinator | 09/2016 to 01/2019
Jones Lange Lasalle Inc. - Buena Park , CA
Jones Lange Lasalle Inc. - Buena Park , CA
- Helped start up one of the most successful food pop-up businesses in Los Angeles.
- Operated at the top microbreweries in Los Angeles, and catered private events for companies like SpaceX, Internet Brands, and many others.
- Received press from the LA eater, Easy Reader, Beach Reporter, Los Angeles Times, OC Weekly, and many others.
- Specialized in Central Texas style barbecue, with a very extensive menu, that was mastered from experimentation, and hard work.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Directed event production in collaboration with sponsors, hosts and internal teams.
- Networked to obtain potential event hosts.
- Capitalized on emerging trends in client markets to strategize methods and solutions.
Sales Trainer/Store Management | 03/2006 to 10/2011
Getgo - Middletown , IN
Getgo - Middletown , IN
- Operated the #1 sales location for the company.
- Always at the top of clearance sales, volume, and set numerous sales records for the company.
- Deeply involved in merchandising, advertising budgets, and floor plans.
- Integral asset responsible for training and hiring most of our successful sales personal, and for the expansion of the business which saw growth in the San Antonio markets.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Communicated effectively with members of public in often crowded and noisy environments.
Store Manager | 08/2002 to 10/2005
Mattress Gallery - City , STATE
Mattress Gallery - City , STATE
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Consistently beat sales quotas, and provided mentorship to all my co-workers, and assistants.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Generated tons of repeat business by streamlining effective sales strategies, and always maintaining a professional attitude.
- Oversaw POS operations and cash management to reduce errors.
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Sea Air Freight Agent | 08/1999 to 09/2001
Wilson Logistics - City , STATE
Wilson Logistics - City , STATE
- Directed and participated in cargo loading and unloading to ensure completeness of load and even distribution of weight in the outbound truck.
- Prepared import and export customs documentation, trucking invoices, local delivery orders, and airway bills.
- Coordinated timely bookings with transport services on behalf of international customers.
- Managed expeditious movement of cargo between sellers, storage and destination locations around the globe.
- Coordinated timely bookings with transport services on behalf of international customers.
- Identified shipments requiring special handling based on value, size, documentation and country of origin.
Education and Training
CSULB - City
Bachelor of Arts
History, European, Latin America, and Medieval History, 2017
- 3.3 GPA
El Camino College - City, State
Associate of Arts
History, 2015
- Completed two separate AA programs for History, and Arts (Sociology, Economics, Anthropology, and Psychology)
- 3.5 GPA
Additional Information
- AWARDS Alpha Gamma Sigma Honors Society at El Camino College, Top Sealy Salesperson #1 in the company for Factory Mattress Sales, Salesman of the Year for Factory Mattress Sales 2008.
- Hobbies Nature Hikes, Museums, Historical Research, Guitar, and Market Research
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Resume Overview
School Attended
- CSULB
- El Camino College
Job Titles Held:
- Operations Manager
- Event Coordinator
- Sales Trainer/Store Management
- Store Manager
- Sea Air Freight Agent
Degrees
- Bachelor of Arts
Associate of Arts
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