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operations manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Advanced Operations Manager offering over 30 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals.

Skills
  • Workflow Optimization
  • Performance Monitoring and Evaluation
  • Team Leadership
  • Operation Monitoring
  • Department Oversight
  • Regulatory Compliance
  • Financial Operations Oversight
  • Human Resources Oversight
Education
Central Michigan University Mt. Pleasant, Michigan Expected in Bachelor of Applied Arts : Industrial Supervision and Management - GPA :
Work History
Dyncorp International - Operations Manager
El Centro, CA, 10/2017 - Current
  • Retained by receivership to implement start up procedures for new company
  • Tasks included employee retention, vendor relations, update all employee benefits packages and restore confidence with clients
  • Introduced employee programs, labor/management communication forums and career-pathing opportunities that boosted staff retention, morale and satisfaction to new bests
  • Implement new JobBoss ERP system which has improved workflow & job costing tasks
  • Currently at a 98% on time delivery for engineering & fabrication production for all projects
  • Increased revenue by 35% with vendor and project negotiations
  • Project Manager duties added
  • Identified project objectives involving deliverables, project timelines, funding through sales quotation assessment & overall facilities management
  • Interacted with Engineering, Sales, and Manufacturing departments in creating statement of work keeping in mind current hardships on procuring critical components
  • Take full charge of maintaining and updating timelines and opening issues list, as necessary
  • Realized a 19% improvement of effectiveness through improved scheduling, quality, and communications
  • Function as ISO 9001 internal auditor
  • Made significant contribution in aiding the attainment of 22% company growth in 2018 & 2019
  • Eliminated rework to 1% in 2019-2020 reached goal of 95% on project budget and project delivery.
Orion Test Systems And Automation - Purchasing and Project Manager
City, STATE, 05/2013 - 10/2017
  • Brought on board as Purchasing Manager accountable for procurement of raw materials, tools, equipment, components within acceptable time frames
  • Managed four buyers
  • Instituted Bar-Coded inventory with accurate item tracking by location
  • Implemented new Bin Management Inventory with certain suppliers
  • Executed preparation and submission of requests for quotes for item purchases
  • Implemented overseas outsourcing
  • Ensured compliance of vendors with internal technical requirements in providing products
  • Coordinated with Shipping and Receiving departments on incoming and outgoing shipments daily
  • Reviewed and streamlined all active vendors
  • Implemented new ISO 9001 vendor assessment program
  • In 2013 reduced wasted materials by 4%, reduced incorrect purchased parts ordering by 8%
  • After implementation of Bar Code inventory system reduced improved project deliveries
  • Instituted weekly sourcing meetings with Purchasing team members
  • Reduced logistics cost by negotiating yearly contracts with LTL and other transportation companies
  • Initiated presentations for sales and management, coordinate with Project Team resolving technical issues
  • Promoted to Director of Operations providing strategic management Production Department, product shipment, and facilities
  • Monitor progress of production operators on a daily basis
  • Ensure proper packaging and shipment of products in a timely manner and availability of requested materials
  • Observe strict adherence of production inspections on orders to quality control standards and order requirements
DBT Awards And Graphics, Inc - Owner and CEO
City, STATE, 05/1988 - 03/2013
  • Facilitated recruitment and management of 16 employees in support to the production of embroidery, promotional products, and corporate awards throughout Michigan
  • Supervised sales staff of eight
  • Drove efforts in obtaining client agreements for corporate award programs with Alcohol Tobacco Firearms and Explosives
  • Drug Enforcement Administration, Navy Recruiting Division, University of Michigan Engineering Department, and Wayne State University
  • Negotiated contracts for screen printing and embroidery with Detroit Pistons, Majestic Athletic Apparel, and Reebok during post season for Detroit's professional sport teams
  • Established no waste policy, orchestrating a JIT production program for the awards and screen print industry
  • Served as driving force in minimizing waste in purchasing by 9% through optimization of accounting system that tracked order processing with a revised inventory control procedure
  • Implemented incentive program for all sales staff members with outstanding sales over monthly quota, sales increased at a rate of 8% yearly, peaking at 19% in 2007.
Affiliations

Automation Alley Member, Michigan Business and Professional Association, Central Michigan University Chippewa Club and 1100 Club, active in many US Bowling Congress activities including Chair of Bowl for the Cure, Chair Charity Bowl a Thon, Chair of Budget Committee, Fundraising Committee and Publicity and Marketing Committee

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Resume Overview

School Attended

  • Central Michigan University

Job Titles Held:

  • Operations Manager
  • Purchasing and Project Manager
  • Owner and CEO

Degrees

  • Bachelor of Applied Arts

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