|Related Skills: Digital Training Management Systems Senior Trainer (DTMS); Total Ammunition Management Information System (TAMIS) Manager; Range Facilities Management Systems (RFMSS) Manager; Crisis Action Team; Installation Deployment Working Group; Soldier Promotion Board Member, Anti-Terrorism Basic Officers Course completion. Signal Support Systems Section Chief December 2010 to July 2011 US Army, 115th Combat Support Hospital － Fort Polk, LA Served as the Signal Support Systems Section Chief supporting over 175 personnel in a 248 bed combat support hospital. Supervised, planed, and executed the installation, operation, and maintenance of signal support systems and network integration using radio, wire, and battlefield automated systems (BAS). Developed and implemented subordinate unit level signal maintenance programs. Directed signal training and provided technical advice and assistance to commanders. Developed and executed information services policies and procedures for supported organizations. Coordinated external signal support mission requirements to include both secure and non-secure means. Prepared and implemented signal operations orders (OPORDs) and reports. Planed and requested signal logistics support for hospital level operations and maintenance. Served as an advisor to the higher headquarters during the strategic planning and road to war conference focusing on the deployment of the hospital and its communication assets in support of Operation Enduring Freedom; coordinated, prepared, installed and directed the maintenance of a communications relay station in order to support JRTC and Fort Polk during the severe weather response mission (SWRF);coordinated the transition of the hospital website to a new web service with flawless perfection resulting in no interruption of services or lost data. Conducted an in-depth analysis of the overall operations of the section, developed, and implemented a detailed plan that decreased work order response times by 60% through organization and customer service promotion. Created a 10 station computer lab that enhanced the access for personnel as well as family members to information and training. Supervised all signal activities with appropriate higher headquarters while training, mentoring, evaluating, and assessing 19 subordinate personnel. Improved accountability of over $1.5 million of automated equipment by establishing new authorization baselines within the entire organization. Included in my duties was assignment as the Information Assurance Security Officer and telephone control officer. Detachment Sergeant May 2009 to December 2010 US Army, 115th Combat Support Hospital － Fort Polk, LA Served as the senior enlisted advisor to the Headquarters & Headquarters Detachment (HHD) commander, with full responsibility and decision making authority for planning, directing, and implementing all activities associated with the operation aspects of the detachment to include policy development, resource management, personnel management, logistics support, and logistics operations. Served as focal point in the initiation and development of overall detachment long-range and mid-range plans. Provided technical and professional guidance, supervision, and coordination for such projects. Advised the commander as to the status of resource balances/imbalances. Was responsible for preparing, reviewing, and revising personnel evaluations and make authoritative recommendations for corrective measures as required. Provided specific guidance and direction to staff sections and leadership working closely on a daily basis to ensure a maximum objective interchange of information and consideration of all pertinent interests, responsibilities, and activities in carrying out the mission of the detachment. Within broad policy guidance, acted on my own initiative to insure that proposed and ongoing efforts of the unit are fully coordinated at the senior management levels within the hospital as well as the medical brigade. Work force consisted of approximately 100 personnel engaged in all phases of hospital administration and leadership. I coordinated and integrated the planning and operations function of the detachment through a subordinate staff performing managerial work equivalent to one level above my pay grade. Possess a deep rooted knowledge and background on the combat support hospital and its mission. Responsible for providing sound advice to the commander on a wide range of topics including the health, esprit de corps, discipline, mentoring, wellbeing, career progression, recognition, and professional development of personnel within the organization and hospital headquarters. Ensured and enforced discipline through Army standards, while developing, coordinating, planning and executing the training of personnel in support of the critical medical mission of the 115th Combat Support Hospital. Maintained effective relationship among the staff and other higher headquarters activities with authority to compromise and commit resources as necessary to gain needed program support. Utilized a practical knowledge of overall technical operations in order to monitor and coordinate completion of all work projects and programs. Exercised authority to adjust priorities and emphasis of projects consistent with overall objectives assigned by the Commander. Evaluated overall unit effectiveness. Continually reviewed and evaluated effectiveness of performance and quality of results of operations function through analysis of correspondence, reports, studies, and publications. Submitted for review and approval through consultations with responsible staff personnel. Determined causes of unfavorable trends and variations and directed corrective actions as required. Reviewed new or changed procedures, policies, and regulations and insured implementation within the detachment. Rendered decisions in the resolutions of unusual or unprecedented matters that affected unique or multiple organizational functions. Maintained close contact with all subordinates and other key staff personnel as necessary to keep fully informed of operations to coordinate actions involving various organizational element; and to provide guidance and direction in carrying out assigned mission and functions. Assessed mission accomplishments through comparison with approved plans, schedules, and forecasts. Identified problem areas, directed development and implementation of measures to correct such situations or to improve or facilitate overall operations. Advised commander on problems regarding the relationship of the work of assigned areas to broader programs and its impact on such programs. Provided the commander, staff officials, and unit managers with advice and guidance on matters such as: development of time-phased plans, guidelines, and direction for accomplishment of prescribed objectives, monitoring/adjusting schedules of major milestones, continuing evaluation and analysis policies, objectives, resources, inter-program balance, and identification of problem areas, trends, and accomplishments. Determination of resource requirements in terms of manpower, skill utilization, work measurement, and funding. Related Skills: Ensured personnel and families were aware of and had access to all services provided by outside agencies such as Child Youth Services, Army Community Services, Morale Welfare Recreation, among others. Supported local schools through the liaison program. Developed and implemented the unit physical fitness program which better enabled to Commander to analyze and assess the condition of the unit. Detainee Primary Care Non-Commissioned Officer in Charge May 2008 to August 2009 US Army, 115th Combat Support Hospital － Fort Polk, LA Served as the Senior Enlisted NCO of a 24/7 detainee healthcare clinic at a theater internment facility housing more than 4,000 detainees in support of Operation Iraqi Freedom. Supervised the day to day security, safety, daily operations, and logistics of the clinic and all its external assets. Directly responsible for 12 licensed medical professionals and 42 support staff to include scheduling, health, morale, welfare, training, discipline, and job performance evaluations. Reviewed, implemented and ensured all treatment of detainees was in compliance with all written guidance from the International Red Cross, Geneva Conventions, Rule of Law, and Army Doctrine. Prepared the budget and manpower input for the clinic. Exercised line authority over subordinate elements on controversial actions with cross organizational lines. Monitored work efforts to include initiation and /or curtailing major work projects. Controlled resources wit delegated authority to act for the Commander in adjusting and defining short and long-range objectives. Reviewed on a continuing basis goals and objectives to assure overall mission accomplishment. Advised and provided input to both the clinic and hospital Commander on personnel actions involving key officials. Maintained effective relationship among the staff and other theater medical and non-medical activities with authority to compromise and commit resources as necessary to gain needed program support. Reprogrammed, and directed emphasis of various work programs as necessary to carry out overall clinic mission. Utilized a practical knowledge of overall technical operations in order to monitor and coordinate completion of all projects and programs. Exercised authority to adjust priorities and emphasis of projects consistent with overall objectives assigned by the Senior Clinic Officer and Hospital Commander. Through analysis of available workload data a need to increase licensed medical personnel was identified. A proposal to the Senior Commander and staff was approved resulting in a 400% increase in personnel aligning the clinic with current Army policies improving the scope of practice and care. Increased the access to care from every third day to daily for over 3,800 detainees resulting in 30,000 encounters with medical personnel over a 12 month period. Oversaw the administration of 123,000 medication passes, 70,000 diabetic encounters, 8300 wound care visits, and developed a previously non-existent monthly physical exams resulting in 1,300 exams monthly, all conducted without incident or error and recorded in each individuals electronic medical record (EMR). Developed the first ever color coded Algorithm Directed Troop Medical Care (ADTMC) pocket guide, increasing the medical knowledge of personnel at three internment facilities. Trained over 100 facility guards as first responders in cardiac emergencies in the use of the automated external defibrillator (AED). Directly responsible for increasing the clinic by more than 320 square feet improving staff security and patient privacy. Implemented a supply discipline program within the clinic that resulted in lower operating cost and a more efficient delivery of care. Awarded the Bronze Star Medal for exceptional meritorious service and outstanding duty performance that contributed to the overwhelming success of the Command's mission. Met with multiple outside International agencies and facility senior leadership regularly to do conflict resolution, analyze both perceived and real problems, develop and implement solutions. Oversaw all necessary supply issues for the clinic and ensured there were appropriate stock levels always available. Training Sergeant December 2007 to May 2008 US Army, 115th Combat Support Hospital － Fort Polk, LA Served as Plans and Training Specialist for the Operations and Training Division of a 248 bed FORSCOM Combat Support Hospital comprised of more than 400 personnel and five subordinate companies. Responsible for the coordination, publication, and implementation of contingency plans for the hospital including all wartime contingencies and related matters as well as command and control (C2) for hospital-level exercises and battle drills in preparation for deployment to a combat environment. Responsible for the coordination, publication, and implementation of Operation Orders (OPORDS), Warning Orders (WARNO), Fragmentary Orders (FRAGOs), Tasking Orders (TASKORDs), and Memorandums of Instruction (MOIs), Agreement (MOAs), and Understandings (MOUs) for the hospital. Acted as the liaison between designated directorates/offices and Hospital Commanders staff on staff actions pertaining to OPORDs, OPLANs, and Tasking. As such, was responsible for coordination, surveillance, and follow-up to such matters. Clarifies Commanders guidance to the subordinate units through the OPORD process. Responsible for organizing and directing the Military Decision Making Process (MDMP) for the Hospital staff. Responsible for Future operations (FUOPS) or Consequence Management for the Hospital during emergency operations. Selected over 10 other Senior Non-Commissioned Officers to serve as the manager and overseer of the Reception, Staging, Onward Movement and Integration (RSO&I) of 190 Medical Professionals, including Senior Officers, from the Professional Filler System (PROFIS) in preparation for a 15 month deployment in support of Operation Iraqi Freedom and New Dawn. Completed a 20 hour course in Microsoft Access and developed a database which was used to track and provide reporting data for the pre-deployment training of 210 medical support staff and 190 licensed medical professionals to the Senior Mission Commander on a daily basis. Related Skills: Knowledge and competence of standard office software to include Microsoft Word, Excel, Access, and PowerPoint. Medical Center Schools and Training Manager October 2005 to December 2007 US Army, Landstuhl Regional Medical Center Managed all military training programs for Landstuhl Regional Medical Center (LRMC), the largest American medical facility outside of the continental United States and its eight Army Health Clinics spread throughout Germany, Italy, and Belgium. Assisted in the development, implementation, and evaluation of weekly training for more than 1,200 Soldiers that included both basic and advanced Soldier skills. Responsibilities also included student preparation and processing for both the Officer Education System and the Non-commissioned Officer Education System. Maintained all pertinent data and statistics for quarterly reports to the Senior Commanders at both the medical center and European Regional Medical Command headquarters. Coordinated the training and competitions for the Expert Field Medical Badge, a prestigious competition for military medical personnel. Planned, coordinated, and executed the mobilization and demobilization of more than 360 Army and 700 Navy Reserve medical personnel from the United States to support the health care operations at Landstuhl Regional Medical Center in Landstuhl, Germany. Skillfully implemented and trained 15 personnel as the Master Trainer on the new Department of the Army Digital Training Management System (DTMS) as well as successfully deploying an obstetrics and gynecology medical training team to Operation Enduring Freedom within 72 hours of notification. Areas of special emphasis throughout my assignment included but were not limited to the Non-commissioned Officer Development program (NCODP), Warrior Leadership Preparatory Course Instructor, Master Trainer for the Digital Training Management System, Semi-Annual Combat Medic Skills Validation Testing, and small arms range coordinator, ammunition manager, and assistant Communication Security (COMSEC) Custodian. Family Medicine Clinic Non-Commissioned Officer in Charge December 2004 to October 2005 US Army, Landstuhl Regional Medical Center － Landstuhl, Germany Served as the Senior Manager for a family medicine clinic that provided care for approximately 24,000 patients annually from locations throughout Europe. Directly supervised oversaw the daily operations of a clinic consisting of 8 Army, 7 Air Force, 8 GS Civilians, and one local national employee. Responsible for an annual budget of over $739,000.00 and maintaining standardized plans and policies for the clinic to ensure compliance with Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Planned, organized, implemented and oversaw the successful implementation of the electronic medical record (EMR) Composite Health Care System II (CHCS II), exceeding the Surgeon General's goal of 85% by 6%, which led to the clinic being used as the standard for other facilities in the European theater to be measured by. Excellent attention to detail resulted in an overall Commendable rating during the JCAHO inspection. Maintained 100% accountability during upgrade of the clinic computer systems valued at $75,000.00. Knowledgeable supervisor who repeatedly demonstrated the ability to manage numerous tasks simultaneously. Actively participated as a coach, manager, and league vice-president of the Kaiserslautern Military Community Little League which led to an invitation and subsequent participation in an international tournament of 39 teams in Parma, Italy. Station Commander / Field Recruiter September 1994 to December 2004 US Army-Recruiting Command － Fort Sam Houston, TX Served as a Regular Army and Army Reserve field recruiter, small production Station Commander, and large production Station Commander. Responsibilities included establishing and maintaining contacts throughout the recruiting process. Contacted, interviewed, and advised civilian personnel to obtain qualified applicants for enlistment into the Army. Contacted representatives of schools, public officials, personnel managers, parents of prospective applicants, religious and civil leaders, and others to present the Army as an employment and career opportunity. Presented formal and informal talks on advantages of the Army at civic and service organizations and student bodies. Distributed and displayed recruiting publicity materials. Established liaison with local radio, television, and newspaper agencies. Wrote, edited, or presented recruiting material for use by local communications agencies. Lent and exhibited motion pictures for civic, fraternal, service organizations and educational institutions. Interviewed and counseled prospective enlistee. Discussed individual aims and goals to include security, personal aptitudes, training opportunities, job satisfaction, stability, advancement, prestige, and military life. Explained Army benefits including: medical care, dependent allowance, housing, reenlistment bonus, retirement program, military/civilian educational opportunities, travel, recreational benefits, and all similar programs. Evaluated applicants' occupational, educational, and psychological background to determine Army programs with specific individual appeal. Explained occupational and organizational structure of the Army to applicants, parents, and interested groups of individuals. Administered and scored screening physical examination, and enlisted screening test of applicants and counseled with regard to reasonable occupational aspirations within the Army. Counseled disqualified applicants. Assisted in administration of Armed Services Vocational Battery (ASVAB) and explains results to school officials and students. Advised applicants of disqualifications and which were waiver able and assisted in the preparation of the waiver application. Gathered individual data and prepared forms and documents incident to enlistment processing. Arranged for transportation, meals, and lodging for applicants when required. Maintained prospect card files, school program folders, and prospecting lists. Assignment in the US Army Recruiting Command ultimately resulted in being selected to serve as a Station Commander where I was responsible for the overall successes and failures of the station. Responsibilities included but were not limited to the oversight of both Regular Army and Army Reserve field recruiters. As the Station Commander I was responsible for the accomplishment of the station's assigned mission, supervision of recruiters, conducting market research and analysis of assigned recruiting territory and making appropriate recommendations to higher headquarters. Collected, compiled, and presented in a professional, sensible manner the daily, weekly, monthly, quarterly, and yearly statistical data that was pertinent to accomplishing the stations and Army's mission.|
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