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Results-driven sales leader bringing demonstrated record of progressive growth and accomplishment in the building materials industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.
- Business development expertise
- Relationship building and management
- Human resources knowledge
- Sales professional
- Project management
- Team player
- Verbal/written communication
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- Reporting and documentation
- Self-sufficient
- Strong customer relations
- Cost reduction and containment
- Business development
- Risk analysis and management
- Employee relations and conflict resolution
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03/2020 to Current Operations Manager Cooper Standard – Livonia, MI,
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Developed and maintained relationships with customers and suppliers through continual communication.
- Managed and allocated staff and material resources to meet production goals.
- Improved distribution efficiency with design, development and testing of embedded software applications.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Boosted team performance with enhanced employee evaluation processes.
10/2019 to 02/2020 Branch Manager Hood Industries, Inc. – Birmingham, AL,
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Engaged employees in business processes with positive motivational techniques.
12/2018 to 10/2019 Branch Manager Horizon Bank – South Bend, IN,
- Serves as outside sales to sign on new accounts
- Maintains building & property to ensure OSHA standards
- Recruited, interviewed, hired and trained 8 employees and implemented mentoring program to promote positive feedback and engagement
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations
- Protected company assets with strategic risk management approaches
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations
- Assessed employee performance and developed improvement plans
- Engaged employees in business processes with positive motivational techniques
- Oversaw truck deliveries to ensure client satisfaction
- Maintained friendly and professional customer interactions
- Supportively directed team of 16 employees, consistently improving performance and efficiency to maximize operational results
07/1997 to 12/2018 Operations Manager/CDL Driver Beacon Roofing Supply – City, STATE,
- Evaluated upcoming program plans to forecast expected resource needs
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans
- Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly
- Partnered with vendors and suppliers to effectively manage and budget for over 7 million dollars in inventory recommendations for improvement
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Maximized productivity and management systems by establishing specific goals and managing operations
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue
Expected in 1997 High School Diploma:
St. Paul Central High School - St. Paul,
GPA:
Expected in : General Studies
Anoka-Ramsey Community College - Minneapolis, MN
GPA:
Expected in : Law Enforcement
North Hennepin Community College - Minneapolis, MN
GPA:
- Acknowledgements, Community Service, Skills
- 2013 Allied Building Products Career Development Program (East Rutherford NJ)
- Microsoft Word, Excel and Power point proficient
- Great Plains Regional Safety Congress (33branches in 9 states)
- 2016 "Goal Zero" branch award
- Coon Rapids Traveling Basketball Board Member
- Coon Rapids Traveling Fast pitch Softball Board Member
- Special Olympics of MN Volunteer
- (President) Coon Rapids Traveling Basketball Club
- Proficient in Microsoft: Word, Excel, Power Point
- Mincron, Trend and Solar/Eterm software
- Decartes, Lumbertime, ESC Pro
- CDL class B
- Vast knowledge of OSHA, DOT standards
- Coon Rapids Athletic Association Vice President
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