operations manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Versatile and innovative management professional skilled at seeing “big picture” while still also focusing on the details.
Knowledgeable and results-oriented with an 20+ year history of success in senior management.
Dependable and consistently performs beyond expectations.
Eager to acquire and learn new responsibilities.
Skills
Ability to multitask
Worked with multiple POS systems
Safety conscious
Inventory control
Able to make decisions under pressure
Excellent vendor relation skills
Work History
10/2015 to Current
General Manager - Tacony Palmyra Flea MarketEzcorp, Inc. – Mangonia Park, FL,
Oversee day to day operations at company owned flea market which brings in approx. 225 vendors and 7000 customers per weekend day.
Manage staff of assistant manager, keyholders, employees and security staff on weekends during business hours.
Perform various administrative duties as needed during the week including upkeep of multiple buildings and entire property and correspondence wtih District and Home Office.
11/2014 to 10/2015
Shift ManagerCovanta Energy – Lorton, VA,
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Investigated and resolved customer inquiries and complaints in an empathetic manner.
Ensured accuracy and speed were maintained in the drive-thru as well as the front counter and grill area.
Performed nightly inventory counts.
Settled all cash drawers and safe at end of night and prepared deposits.
11/2006 to 10/2015
Operations ManagerBios Corporation – Madison, TN,
Manage all personnel staff of approx 70 including management staff and associates Delegate business critical tasks to management and associates and ensure they adhere to company standards Complete show schedules, manager and employee schedules within allotted payroll budget Responsible for accounting and finances including but not limited to invoice register, petty cash and general day to day accounting such as generating daily financial reports, daily deposits, balancing the day, etc.
Maintain proper inventory levels of all required concession, building and business supplies Supervise and maintain OSHA-compliant safety program Complete payroll and maintain state-mandated records for all associates Oversee vendor and contractor relations to ensure proper building maintenance Design and organize contests that increase theater profitability and enhance employee morale Promote relationships with local businesses to increase community presence.
05/2002 to 11/2006
House ManagerCapitalsource – Goleta, CA,
Manage all personnel of approx 50 including the management staff and associates Responsible for accounting and finances including but not limited to invoice register, petty cash and general day to day accounting such as generating daily financial reports, daily deposits, balancing the day, etc.
Complete show schedules, employee and manager schedules within allotted payroll budget Maintain proper inventory levels of all required concession, building and business supplies Supervise and maintain OSHA-compliant safety program Complete payroll and maintain state-mandated records for all associates Oversee vendor and contractor relations to ensure proper building maintenance Provide communication to the District and Home Office on business activities Administer performance evaluations and corrective action plans Work with management staff to create a positive and inclusive working environment Supervise managers of company-owned flea market at an alternate location.
04/1990 to 06/1992
Bank TellerAlbertsons Companies – San Clemente, CA,
Expedited customer banking transactions and reconciled cash drawer.
Independently settled safe and set alarms in "auto bank".
Maintained efficient work ethic in one of the busiest branches.
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