Operations Manager Resume Example

• Tested and troubleshot equipment to locate source of problems and develop correction plans.
• Performed customer work and warranty repairs in compliance with manufacturer standards.
• Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
• Performed routine and reparative maintenance for company freight and trucks.
• Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
• Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
• Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
• Earned reputation for good attendance and hard work.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
• Monitored and authorized entrance and departure of employees and visitors.
• Circulated among visitors, patrons and employees to preserve order and protect property.
• Monitored and reported suspicious activities to local authorities.
• Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Warned offenders about rule infractions and violations and verbally evicted violators from premises.
• Denied entrance to the building to unauthorized persons.
• Secured all doors in the office and main building after hours.
• Detected suspicious activities and watched for criminal acts and rule infractions.

•Developed and led training programs in preparation for combat

•Trained in use of tear gas and explosives

•Served as custodian of classified documents

•Performed as fire team member during situational training exercise and all infantry dismounted battle drills

•Expert in tactical and technical guidance

•Communicated urgent orders and directions effectively to team of 25 personnel

•Documented and processed classified materials

•Led fire team during infantry dismounted battle drills and situational training exercises

•Tracked personnel and supplies within company

•Maintained 100% accountability of all assigned equipment worth more than $1million

•Aided superiors in planning, resourcing and execution of more than 20 mounted and dismounted operations

•Planned and briefed personnel on missions

•Maintained security of local areas and performed route clearance for visiting high-ranking officials

•Constructed and camouflaged infantry positions and equipment to prevent detection

•Operated and maintained field communications equipment

•Led basic reconnaissance operations and reported enemy movements to commanding officers

•Established and commanded field communication operations.