Operations Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Dynamic Office Manager with 15 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Dependable in assisting various office staff and customers with eagerness and attentiveness.

  • Human resources best practices
  • CRM and office management software
  • Senior leadership support
  • Detail-oriented
  • Accounts payable and receivable
  • Scheduling meetings
  • Professional demeanor
  • Computer proficiency
04/2019 to Current
Operations Manager Cpi Security Knoxville, TN,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Collaborated with 10-person team to improve tracking and work issue logging.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
  • Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
  • Managed daily operations, including supervising multiple team members across various locations.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
12/2015 to 04/2019
Job Placement Officer Einride Berlin, NH,
  • Strengthened traceability by developing organization systems for records, reports and agendas.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Increased improvement initiatives using firm troubleshooting problems for corrective action.
  • Executed integrated recruiting campaign across multiple media channels.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
  • Optimized processes by training employees to apply industry best practices and observe all protocols.
  • Diminished obstacles and saved time, spearheading special projects through effective emergency resolution.
  • Sourced and developed sourcing leads to increase recruiting base.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction.
  • Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
  • Worked with HR management to devise and update policies based on changing industry and social trends.
  • Supported human resources, controlling resume flow within applicant tracking system.
12/2015 to 04/2019
Office Manager 2000 City, STATE,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Quoted and prepared proposals for business services such as fencing and construction.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
Education and Training
Expected in 06/1996
High School Diploma:
Burges High School - El Paso, TX

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Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Burges High School
Job Titles Held:
  • Operations Manager
  • Job Placement Officer
  • Office Manager
  • High School Diploma

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