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operations manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Skills
  • Staff training and development
  • Excellent customer service skills
  • Strategic thinker
  • Team leadership
  • Dedicated team player
  • Project management
  • Effective time management
  • Exceptional organization
  • Hiring and recruitment knowledge
  • Excellent communication skills
  • Excellent planner and coordinator
  • Revenue generation
Professional Summary

Skilled Manager with demonstrated success in coordinating teams and financial activities. Friendly and adaptable professional with remarkable leadership and management skills. Seasoned Manager with over 45 years of progressive experience in the paint industry.

Organized multi-tasker able to take on challenging task  with energy and resourcefulness. 

Motivated well-versed in Paint Industry, Exceptional Inside Sales Representative thats highly effective at transforming customer inquiries into new sales.  While making sure they are satisfied with each result doing their buying process.

Self-motivated with effective phone techniques, Exceptional Representative highly effective at transforming inquiries into answers.

Dedicated management and public relations skills. Seeking a position Looking for opportunities for new challenges and career growth.
Work History
06/2008 to 03/2017
Operations Manager Cresco Labs Huntington, NY,
  • Supervised a team of two area associates and four warehouse workers and four delivery drivers.
  • Managed and up date over nine hundred  customer profile  on a daily and quarterly bases.
  • Order and Maintained all vendor relationships.
  • Increase revenue dollars in additional to launching credit accounts  and cash accounts to help increase budget revenue. 
  • Established operational objectives and work plans and delegated assignments to subordinate associates.
  • Completed performance reviews each quarter, offering praise and recommendations for improvement.
  • Established new leads and innovative events to increase new sales and increase revenue.



07/1994 to 06/2008
Store Manager Buffalo Wild Wings Chesapeake, VA,
  • Conducted store inventories twice a year.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Managed staff off four sales associates, two team leaders and one assistant managers.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Achieved sales goals and service performance requirements through new customer sales.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.





06/1984 to 06/1994
Assistant Manager Mg Properties Beaverton, OR,

  • Promoted from Team Leader to Assistant Manager within nine months.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Maintain Customer relations and Loyally by addressing concern timely.
  • Staff Training Experience and New Employees Training
  • .Company Sales Goals met through new customer base. 
  • Operation Trainer and Developing new associates.
  • Self-Motivated Team Building.


Education
Expected in 1991 to to
GED:
Daley Collage - Address: 7500 S Pulaski Rd #100, Chicago, IL 60652
GPA:
Expected in 1993 to to
Associate of Arts:
Daley Collage - Address: 7500 S Pulaski Rd #100, Chicago, IL 60652
GPA:
Accomplishments
  • Oversaw the hiring, training and promoting of numerous  candidate who have gone on to become key associates, assistants, operation and branch managers.

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Resume Overview

School Attended

  • Daley Collage
  • Daley Collage

Job Titles Held:

  • Operations Manager
  • Store Manager
  • Assistant Manager

Degrees

  • GED
  • Associate of Arts

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