I started with The Plumbing Knight, Inc in 2015 as a Dispatcher for the Service Department. During my time with the company, I have used my gained knowledge of the industry along with my experience in the management field to grow into my current position as Operations Manager of the business. I have excellent organizational skills, computer applications, network systems, General Ledger bookkeeping and accounting procedures. I have a very strong work ethic focusing on honesty and integrity to provide the best possible customer service. I have consistently demonstrated the ability to tactfully handle difficult situations. I have had the opportunity to promote a high degree of morale and spirit of motivation within all departments. This includes cooperation and coordination between all departments managers and employees.
I have represented The Plumbing Knight, Inc in the Moore County Chapter of Business Networking International since 2015. I devote time each week to accept and pass referrals for local business. In doing so, I have personally given and received referrals accruing in excess of $100K. During this time, I have served as President of the organization for a full term. Currently, I maintain the organizations social media platform.
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