Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Shipping and receiving
Familiar with RF systems
Exceptional problem solver
Customer-service focused
Multi-tasker
Procedure development
Systems implementation
Troubleshooting and problem solving
Inventory tracking
Shipment consolidations planning
Inventory control
Reverse logistics
Logistics network analysis
Certified Production and Inventory Control Manager (CPIM)
Process improvement strategies
Experience
Operations Expert, 09/2007 - Current Anthem, Inc. – Hickory, NC,
Developed and shared best practices across the company, including [Example].
Recruited, hired and trained [Number] new employees for [Department] and [Department].
Mentored, coached and trained [Number] team members.
Identified inefficiencies and made recommendations for process improvements.
Unloaded, picked, staged and loaded products for shipping.
Conducted monthly, quarterly and yearly inventories of warehouse stock.
Reported inventory balances and cycle counts in both the ERP and WMS systems.
Resolved service issues in a timely manner, including coordinating and processing returns.
Oversaw warehousing and storage practices and housekeeping.
Received incoming shipments and reviewed contents against purchase order for accuracy.
Entered data into [Software Program] to load and manipulate data and to produce reports.
Worked at a rapid pace to meet tight deadlines.
Exhibited strategic leadership and foresight in support of long-range sales growth.
Acted as a liaison between logistics, carriers and customers. Resolved problems for customers, warehouses and carriers. Resolved problems for customers, warehouses and carriers.
Manually created shipments, assigned carriers and dispatched shipments.
Defined appropriate metrics and measurements to drive results.
Baker, 2000 - 2016 Compass Group Usa Inc – Walla Walla, WA,
Measured, mixed and prepped raw materials according to company specifications and recipes.
Monitored cooking completion times for efficient use of ovens and other equipment.
Maintained current knowledge of pricing, ingredients, product availability and current promotion.
Inspected products for quality assurance before display.
Safely operated oven, proof box, mixer, bread machine, floor scrubber, dishwasher, rack washer, pallet jack and DIGI printer.
Maintained safe and sanitary area by checking food products’ temperature and freshness.
Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
Education and Training
Bachelor of Arts: History, Expected in 2009 - St. Thomas Aquinas - Sparkil, NY GPA:
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