Skillful and dedicated professional with experience in Operations Management, Process Management, Customer Service and Technical Support.
Exceptional ability to meet objectives, schedules, and deadlines with minimum supervision as well as function as a team member to support team efforts.
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Strong organizational skills
Sharp problem solver
Energetic work attitude
Customer service expert
Service solutions expert
Call center management experience
Dedicated to process improvement
Strong problem solving ability
Business Administration/Management Information Systems
Notary - Member of National Notary Association (NNA)since 2002.
accounts payable, accounts receivable, banking, Broadband, Cable, communications skills, CRM, Customer Service, customer service skills, customer support, DSL, Email, senior management, functional, IBM, Internet access, Mac, Macintosh, Access, Excel, office, PowerPoint, Windows, Word, policies, process development, processes, project management, QuickBooks, sound, Technical support, Telephone, Trouble-shoot, troubleshooting, Visio
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