Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Experience
01/2012 to Present
Operations-Customer CashieringTown & Country Federal Credit Union – Scarborough, ME,
Responsible for data entry Mailing and receiving documentation regarding printed checks.
Ensures accurate and timely processing of all check-types on a daily basis.
Reconciles, balances, issues, image deposits,processes stop payments, voided checks, run daily and weekly reports Mail checks and perform research on checks as requested.
01/2009 to 01/2012
TellerHome Bancorp, Inc. – Metairie, LA,
Processes checks and cash for deposit or withdrawal according to established guidelines.
Processes commercial transactions, change orders, TT&L payments and cash advances.
Processes payments for loans according to established guidelines.
Sells cashier's checks, savings bonds, money orders, travelers checks, etc.
Processes mail deposits.
Cross-sells bank products and services.
Performs other related duties as requested or assigned efficiently and accurately, ensuring that service expectations are met or exceeded.
01/2008 to 03/2009
Head TellerFirst Midwest Bank – Palos Park, IL,
Accurately conduct all credit and debit transactions to include receiving checking and savings deposits/withdrawals, checking endorsements, and accepting checks for cashing.
Supervised and coordinated activities of employees engaged in receiving and paying out money and keeping records of financial transactions.
Received checks and cash for deposits, verified amounts and examined checks for endorsements.
Issue travelers checks, money orders, and official bank checks.
Performs a variety of duties, under strict time constraints.
Explained, promoted, and sold bank products and services.
01/2004 to 01/2006
Teller SupervisorCivista Bancshares, Inc. – Dublin, OH,
Participate in daily operational function of branch Teller being responsible for delivery of superior quality service while adhering to corporate, regulatory, and audit guidelines.
Maintained branch operational and compliance records.
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned.
Prepared schedules for the tellers.
Served as liaison between management and tellers.
Verify cash drawer, balance and prepare daily work using forms in accordance with standard procedures.
01/2001 to 01/2002
Branch Operations SpecialistSunbelt Rentals, Inc. – Kalamazoo, MI,
Provide ongoing coaching to Financial Associates to effectively identify referral opportunities.
Process deposits and withdrawals for checking and savings accounts; process payments for loans, and federal taxes; cash US Savings Bonds; Maintained branch operational and compliance records.
Processed all loan and exception payments.
Performed fraud control functions.
01/2000 to 01/2001
Assistant ManagerOregon Community Credit Union – Wilsonville, OR,
Supervised and coordinated activities of employees engaged in receiving and paying out money and keeping records of financial transactions.
Resolve escalated customer complaints/issues promptly and effectively.
Identify and develop high potential employees in order to build operational branch strength.
Monitor and adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
Maintained branch operational and compliance records.
Cross-sell, open, and close bank products and services.
01/2000 to 01/2000
Branch Operations RepresentativeAmSouth Bank – City, STATE,
Prepare individual daily balance of teller cash transactions as well as other reports as necessary.
Maintained branch operational and compliance records.
Served on the ATM response team.
Sold bank products and services.
01/1996 to 01/2000
Senior TellerWachovia Bank – City, STATE,
Deliver outstanding customer service by executing financial transactions in accordance with bank policies and procedures.
Receive money from customers, disburse money to customers and record the transactions in accordance with well-defined policies and procedures.
Process deposit and lending transactions at teller window and drive-thru.
Responsible for cash funds, balancing daily transactions and assisted individuals with their accounts.
Served as vault teller.
Cleared cashed items and overdraft list.
Education
Expected in
Bachelor of Applied Arts and Sciences: Business Administration Mathematics, Sociology, and Criminal Justice University of North Texas - Denton, Texas GPA: Business Administration Mathematics, Sociology, and Criminal Justice
Expected in
Associate of Arts and Sciences: Dallas County Community College - Lancaster, Texas GPA:
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