Operations Customer Cashiering Resume Example First Southwest Company

OPERATIONS-CUSTOMER CASHIERING

Experience

Operations-Customer Cashiering
January 2012 to CurrentFirst Southwest Company － Dallas, Texas

Responsible for data entry Mailing and receiving documentation regarding printed checks.
Ensures accurate and timely processing of all check-types on a daily basis.
Reconciles, balances, issues, image deposits,processes stop payments, voided checks, run daily and weekly reports Mail checks and perform research on checks as requested.

Teller
January 2009 to January 2012Sterling's Bank － Dallas, Texas

Processes checks and cash for deposit or withdrawal according to established guidelines.
Processes commercial transactions, change orders, TT&L payments and cash advances.
Processes payments for loans according to established guidelines.
Sells cashier's checks, savings bonds, money orders, travelers checks, etc.
Processes mail deposits.
Cross-sells bank products and services.
Performs other related duties as requested or assigned efficiently and accurately, ensuring that service expectations are met or exceeded.

Head Teller
January 2008 to March 2009Wells Fargo Bank － Desoto, Texas

Accurately conduct all credit and debit transactions to include receiving checking and savings deposits/withdrawals, checking endorsements, and accepting checks for cashing.
Supervised and coordinated activities of employees engaged in receiving and paying out money and keeping records of financial transactions.
Received checks and cash for deposits, verified amounts and examined checks for endorsements.
Issue travelers checks, money orders, and official bank checks.
Performs a variety of duties, under strict time constraints.
Explained, promoted, and sold bank products and services.

Teller Supervisor
January 2004 to January 2006Monarch Bank － Chesapeake, VA

Participate in daily operational function of branch Teller being responsible for delivery of superior quality service while adhering to corporate, regulatory, and audit guidelines.
Maintained branch operational and compliance records.
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned.
Prepared schedules for the tellers.
Served as liaison between management and tellers.
Verify cash drawer, balance and prepare daily work using forms in accordance with standard procedures.

Branch Operations Specialist
January 2001 to January 20021st Trust Bank － Memphis, TN

Provide ongoing coaching to Financial Associates to effectively identify referral opportunities.
Process deposits and withdrawals for checking and savings accounts; process payments for loans, and federal taxes; cash US Savings Bonds; Maintained branch operational and compliance records.
Processed all loan and exception payments.
Performed fraud control functions.

Assistant Manager
January 2000 to January 2001First Alliance Bank － Memphis, TN

Supervised and coordinated activities of employees engaged in receiving and paying out money and keeping records of financial transactions.
Resolve escalated customer complaints/issues promptly and effectively.
Identify and develop high potential employees in order to build operational branch strength.
Monitor and adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
Maintained branch operational and compliance records.
Cross-sell, open, and close bank products and services.

Branch Operations Representative
January 2000 to January 2000AmSouth Bank － Memphis, TN

Prepare individual daily balance of teller cash transactions as well as other reports as necessary.
Maintained branch operational and compliance records.
Served on the ATM response team.
Sold bank products and services.

Senior Teller
January 1996 to January 2000Wachovia Bank － Chesapeake, VA

Deliver outstanding customer service by executing financial transactions in accordance with bank policies and procedures.
Receive money from customers, disburse money to customers and record the transactions in accordance with well-defined policies and procedures.
Process deposit and lending transactions at teller window and drive-thru.
Responsible for cash funds, balancing daily transactions and assisted individuals with their accounts.
Served as vault teller.
Cleared cashed items and overdraft list.

Education

Bachelor of Applied Arts and Sciences : Business Administration Mathematics, Sociology, and Criminal JusticeUniversity of North Texas － Denton, TexasBusiness Administration Mathematics, Sociology, and Criminal Justice

Associate of Arts and SciencesDallas County Community College － Lancaster, Texas

Skills

ATM, balance, Bonds, cashier, coaching, credit, client, customer service, data entry, debit, delivery, documentation, Financial, forms, funds, image, legal, Mailing, Mail, money, window, policies, Processes, quality, receiving, research, safety, taxes

Resume Overview

Companies Worked For:

First Southwest Company
Sterling's Bank
Wells Fargo Bank
Monarch Bank
1st Trust Bank
First Alliance Bank
AmSouth Bank
Wachovia Bank

School Attended

University of North Texas
Dallas County Community College

Job Titles Held:

Operations-Customer Cashiering
Teller
Head Teller
Teller Supervisor
Branch Operations Specialist
Assistant Manager
Branch Operations Representative
Senior Teller

Degrees

Bachelor of Applied Arts and Sciences : Business Administration Mathematics, Sociology, and Criminal Justice
Associate of Arts and Sciences

Operations-Customer Cashiering Resume Example

Resume Score: 90%

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