operations consulting manager resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
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Professional Summary
Systematic Project and Production Manager with 8 years of experience in entertainment and general business industries. Successful at demand forecasting and development of comprehensive plans in alignment with resources and specifications. Proficient in implementation of full project management life-cycle with focus on optimizing industry standards.
Skills
Project Management
Quality assurance
Operational planning
Business administration
Strategic planning
Budgeting
Staff Management
Teamwork and Collaboration
Active Listening
Business Development
Education
Bachelor of Science: Business Administration And Management, Expected in 05/2013 - University of Oregon's Lundquist Business College - Eugene, OR, GPA: Status -
Bachelor of Science: Cinema Studies, Expected in 05/2013 - University of Oregon - Eugene, OR, GPA: Status -
Work History
Operations Consulting Manager, 01/2021 - Current Accenture – Alexandria, VA,
Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth operations.
Supervised support staff of 12 personnel by implementing company policies, protocols, work rules and disciplinary action.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Delivered training for staff development, change management and materials, process and technical controls.
Supervised site investigations, reported issues and escalated those that required further assistance.
Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
Operations Supervisor & Lead Delivery Driver, 01/2020 - 01/2021 Amazon – City, STATE,
Methodically assigned approximately 80 delivery routes every morning to on duty associates comprised of 2 separate driver teams while following their daily performance compared to overall Amazon metrics to ensure efficiency.
Managed roughly 130 team drivers overall with support staff of 6 resulting in approximate $4,100,000 in annual revenue.
Supervised, trained, and motivated personnel to continuously improve knowledge and abilities on road while maintaining high productivity, performance, and safety metrics by implementing motivational incentives.
Interviewed and hired strong candidates for driver openings, using social media, job boards and classified sites to find applicants.
Upheld great standards of leadership for employees, consistently leading by example for best-in-class delivery service partner.
Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
Producer & Production Manager, 01/2017 - 01/2019 Man On The Moon Productions – City, STATE,
Guided pre-production and production team in best story development practices and sound design concepts to encourage innovation in production technique.
Coordinated with creative leads and talent to create program content, new ideas, and media.
Planned media shoots in studio, on location, and remotely by managing production through stages to completion.
Formulated project budgets and managed production costs.
Developed schedules for production, editing and duplication for timely delivery.
Improved production company operations and profitability by applying new technologies and fostering evolution of production standards.
Collaborated with platform executives to define and propel organization's mission and vision.
Coordinated production schedules and activities for 5 shows and 1 feature film for both cable television networks and streaming platforms.
Creative Project Manager, 01/2016 - 01/2017 Burning Man – City, STATE,
Produced aesthetically pleasing, easily producible and fresh creative content.
Maintained timeline and budget guidelines for daily operations and all projects.
Handled client communications and led meetings, providing clear direction and consistent updates on design progress.
Oversaw technical production and implementation of online creatives.
Managed and mentored internal team of digital designers and extended team of regular freelance designers.
Understood, educated and presented to company and to clients.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Increased client spending by average of 28% with consultative and strategic approaches.
Increased client spending by average of 28% with consultative and strategic approaches
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