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Operations Clerk I Resume Example

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OPERATIONS CLERK I
Professional Summary
Motivated Operations Clerk proficient in accounts receivable and accounts management. Thrive in dynamic and fast-paced environments. Seeking position of increased responsibility with room for advancement.
Skills
  • Superior attention to detail
  • Exceptional organization
  • Computer proficient
  • High accuracy
  • Quick learner
  • Outstanding interpersonal skills
  • Excellent communication skills
  • Excellent time management
Work History
Operations Clerk I, 11/2015 to Current
Wells Fargo – 3579 Atlanta Ave, Hapeville, GA, 30354
  • Extracts mail, sort checks, other mail inserts, terms and invoices based on mode and a number of pages.
  • Uses multiple separator sheets to organize checks going to scanning.
  • Performs manual review of checks and invoices to ensure compliance with customer and department procedures.
  • Separates checks which do not meet clients and/or department standard procedures. Attaches standard reject forms and forwards to lead for review.



Mailroom Clerk, 06/2010 to 03/2011
Bank of America – 6000 Feldwood Rd, College Park, GA, 30349
  • Maintained computer and physical filing systems.
  • Entered numerical data into databases in a timely and accurate manner.
  • Reviewed and updated client correspondence files and scheduling database.
  • Met challenging quotas for productivity and accuracy of work.






Operations Clerk, 09/2009 to 03/2010
GA Power – 241 Ralph McGill Blvd, Atlanta, GA, 30308
  • Utilized Opex mail sorting machine to open, extract, and sort incoming remittance.
  • Prepared regular and third party payments by batching checks and remittance transactions within productivity and quality objectives.
  • Separated checks and remittance which did not meet clients and/or departmental production and quality procedures.

​







Collector, 05/2005 to 08/2009
Nation Recovery Center – 6491 Peachtree Industrial Blvd, Atlanta, GA, 30360
  •  Provided customer service regarding collection issues, processed and reviewed account adjustments, resolved account discrepancies.
  • Collected on Household Bank Visa and Mastercard largely balanced accounts
  • Contacted customers who were between one to six months past due on their current credit card account to secure or set up a payment arrangement.



Education
Bachelor of Science: Business, Current
Clayton State University - 2000 Clayton State Blvd, Morrow, GA, 30260
High School Diploma: 1999
Benjamin Banneker - 6015 Feldwood Rd, College Park, GA, 30349
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Resume Overview

Companies Worked For:

  • Wells Fargo
  • Bank of America
  • GA Power
  • Nation Recovery Center

School Attended

  • Clayton State University
  • Benjamin Banneker

Job Titles Held:

  • Operations Clerk I
  • Mailroom Clerk
  • Operations Clerk
  • Collector

Degrees

  • Bachelor of Science : Business , Current
    High School Diploma : 1999

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