Motivated Operations Clerk proficient in accounts receivable and accounts management. Thrive in dynamic and fast-paced environments. Seeking position of increased responsibility with room for advancement.
Superior attention to detail
Outstanding interpersonal skills
Excellent communication skills
Excellent time management
Operations Clerk I, 11/2015 to Current Wells Fargo – 3579 Atlanta Ave, Hapeville, GA, 30354
Extracts mail, sort checks, other mail inserts, terms and invoices based on mode and a number of pages.
Uses multiple separator sheets to organize checks going to scanning.
Performs manual review of checks and invoices to ensure compliance with customer and department procedures.
Separates checks which do not meet clients and/or department standard procedures. Attaches standard reject forms and forwards to lead for review.
Mailroom Clerk, 06/2010 to 03/2011 Bank of America – 6000 Feldwood Rd, College Park, GA, 30349
Maintained computer and physical filing systems.
Entered numerical data into databases in a timely and accurate manner.
Reviewed and updated client correspondence files and scheduling database.
Met challenging quotas for productivity and accuracy of work.
Operations Clerk, 09/2009 to 03/2010 GA Power – 241 Ralph McGill Blvd, Atlanta, GA, 30308
Utilized Opex mail sorting machine to open, extract, and sort incoming remittance.
Prepared regular and third party payments by batching checks and remittance transactions within productivity and quality objectives.
Separated checks and remittance which did not meet clients and/or departmental production and quality procedures.
Collector, 05/2005 to 08/2009 Nation Recovery Center – 6491 Peachtree Industrial Blvd, Atlanta, GA, 30360
Provided customer service regarding collection issues, processed and reviewed account adjustments, resolved account discrepancies.
Collected on Household Bank Visa and Mastercard largely balanced accounts
Contacted customers who were between one to six months past due on their current credit card account to secure or set up a payment arrangement.
Bachelor of Science: Business, Current Clayton State University - 2000 Clayton State Blvd, Morrow, GA, 30260
High School Diploma: 1999 Benjamin Banneker - 6015 Feldwood Rd, College Park, GA, 30349