Operations And Administration Manager resume example with 15 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
ADMINISTRATION AND OPERATION
Multi-skilled Administrator/Operations, key team player possessing a wealth of multi-disciplinary experience, including Operational, Project management, Administration, Logistics, Human Resource, Accounting and Supervisory abilities. Well accustomed to working under pressure to tight budgets and schedules. Strong leadership, team Building and skills. Excellent commercial approach to problem solving through the establishment of new Systems and making efficient existing systems, maximizing resources and promoting change.
Service-oriented Distribution Officer offering extensive experience in warehousing, distribution logistics and project management. Skillful in monitoring and directing quality control programs and researching inventory discrepancies. Excellent communication, multitasking and time management abilities.
Skills
MS Office
Team Management
Operations and logistics
Project Management
Communications
Project Organization
General management and administration
Understanding of office operations
Administration and management skills
Analytical Skills
Conflict Management
Warehousing operations
Inventory management
Work History
Operations and Administration Manager, 12/2011 - Current Berkshire Hathaway Energy – Cordova, IL,
• Responsible for maintaining all fiscal and administrative records pertaining to research project, including liaison with administrative personnel at Miami clinical site USA.
• Oversee daily operations of project or organization
• Provide direct management of key functional managers and officers in Project.
• Ensure development of tactical programs to pursue targeted goals and objectives
• Prepare local project budget and monitoring implementation and be local advisor in fiscal related issues and Bank matters.
• Responsible for all logistical ordering supplies for MC kits, preparing fiscal status reports as required, compiling periodic scientific progress reports and handling all project correspondence.
• Coordinate and provide administrative and logistical support during meetings/training sessions, and prepare and disburse staff allowances and project bills.
• Monitor and track vehicle movements in making sure that log book and maintenance schedules are well signed.
• Monitor and procure MC consumables for providing clinics as well as training MC providers in stock management of MC supplies.
• Provide and attend to all Human Resource issue for Project and design working culture.
• Engage with corporate officers in broader organizational strategic planning Evaluate and decide upon key investments in equipment, infrastructure, and talent
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
Supervised administrative operations, including hiring processes and vendor relationships to maintain smooth operations for company of 200 employees
Established and updated work schedules to account for changing staff levels and expected workloads
Integrated logistic systems into company processes to improve operations and manage work orders and price changes
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement
Logistics/Administrative Officer, 01/2010 - 08/2011 Center For Infectious Diesease Research In Zambia – City, STATE,
Implementing ordering, delivery and tracking system provided by logistics supervisor in relation to stock management, ensuring that all planned work and deliveries for heath facility are done within set time frame
Handle stock at district and supervise stock usage at clinic level and provides regular updates
Handle and manage Human Resource matters at district level and conduct district recruitment
Managing finance and security at district Office
Arrange meetings, travel documents and paying out allowance to staff for outreach
Responsible for proper reporting and paper filling for all logistical activities in district
Assist in training of stock management at clinic level in collaboration with DHMT
Oversees and works on all renovations in district health facilities, ensuring timeline on completion is being met
Monitor vehicle movements, in collaboration with driver, whilst maintaining good updates on fuel usage and other vehicle related aspects
Monitor district medical supplies to district clinics, in collaboration with DHMT team
Travelling to health facilities for inspections and monitoring visits
Supervised and guided new employees on stock management and responded quickly to questions, which improved understanding of job responsibilities
Organized Office meetings for Directors every Seniors managers and coordinated availability of conference rooms for participants
Recruited, hired, trained and supervised staff of 167 and implemented mentoring program that offered positive employee engagement
Recruited, hired, trained and supervised staff of 300 and implemented mentoring program that offered positive employee engagement
Supervised and guided new employees on work ethics and morals and responded quickly to questions, which improved understanding of job responsibilities
Expertly manage logistics and all local procurement
Ordering tools, goods and equipment, booking-in goods, raising delivery notes and purchase orders
Provided in-depth control of stores and warehouse in terms of dispatch and receiving of raw-materials
Ensured controlled purchasing systems that does make company not to tie up capital in inventory
Control and monitor vehicle movements in order to minimize fuel expenditures and other vehicle related issues
Organized distribution plans, delivery locations, and technical specifications for Zambian Fertilizers Ltd
Collected and analyzed current market information to procure inputs and supplies from variety of sources
Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits
Performed yearly store audits in collaboration with managers, designers and sales associates to provide feedback
Procured goods and supplies while adhering to strict industry rules and procedures
Assisted in evaluating and analyzing offers received from suppliers and service providers
Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills
Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs
Built and maintained professional relationships with clients and co-workers
Maintained monthly procurement plan to support timely supply and delivery of quality supplies and equipment
Exercised discretion when dealing with confidential and sensitive matters
Reduced production downtime by overseeing quality control and assembly
Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog
Researched new vendors and partners to obtain most cost effective pricing for goods, saving company $15,000 in one year
Stores supervisor, 01/2004 - 01/2005 Zambian Breweries – City, STATE,
Supervising casuals to decant bottles into crates and Issuing parts in stores
Loading and offloading of bulk bottles form trucks using folk lift
Transferring of bottles from stores to warehouse in internal selling system
Keeping inventories stocks every morning
Receiving soft drinks concentrate from south Africa
Receiving bottles from Tanzania and Kenya suppliers
Maintained customer satisfaction while handling issues of product returns quickly and professionally
Maintained customer satisfaction while handling product returns quickly and professionally
Maintained customer satisfaction while handling efficiently product returns quickly and professionally
Maintained customer satisfaction while handling established product returns quickly and professionally
Maintained customer satisfaction while handling product returns quickly and professionally
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Tracked production and quality control systems to proactively identify deficiencies
Simplified shipping and receiving processes, which boosted productivity 20%
Education
MBA: Business Administration And Management, Expected in 2019 - Texila American University - Lusaka Kabulonga And USA Guyana, GPA:
Thesis:
EFFECTS OF EMPLOYEES’ ATTITUDES AND BEHAVIOUR ON PRODUCTION AND PERFORMANCE: CASE STUDY OF THE HEALTH CARE PROVIDERS AT CHILDREN’S HOSPITAL, UNIVERSITY TEACHING HOSPITAL OF LUSAKA, ZAMBIA
Majored in Logistics and Supply Chain
Bachelors Degree: Business Administration, Expected in 2014 - SMC UNIVERSITY - Switzerland , GPA:
Diploma: Logistics and Transport Management, Expected in 2012 - Chattered Institute Of Logistics and Transport Management - London, GPA:
Associate of Science: Motor vehicle technology , Expected in 1999 - City $ Guides - London, GPA:
Accomplishments
2520-310X
Publication : Volume 6, issue 1
Full issue Link : https://www.texilajournal.com/management/edition/119-volume6-issue1
Link to view : https://www.texilajournal.com/management/article/1573-effects-of-employees.
Affiliations
Affiliated Member Of Chattered Institute Of Logistics And Transport UK/Zambia Council Member Of World Association Of Business Administration And Management Professionals ( WABAMP) Member Of International Association Of Public Health Logistics ( APHL) Member Of The Humanitarian Logistician Association.( HLA) Member Of The Project Management Professionals ( PMP) Knowledge Of Quick Books And Pastel Accounting Professional
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Resume Overview
School Attended
Texila American University
SMC UNIVERSITY
Chattered Institute Of Logistics and Transport Management