Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Seeking to secure and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Successfully manages high-volume workloads in rapidly changing environments. Detail-oriented with superb people-skills and public relations experience. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Skills
Inquiry Response
Administrative Oversight
Document Filing and Retrieval
Verbal and Written Communication
Customer Service
Analytical Thinking
Honest and Ethical
Problem Solving
Team Coordination
Detail-Oriented
Work Prioritization
Materials Organization
Decision Making
Conflict Resolution
Workflow Improvements
Goal Oriented
Reliable and Responsible
Team Leadership
Work History
12/2021 to 03/2022Yard SwitcherKinder Morgan | Huger, SC,
Operated yard truck to move empty and loaded trailers safely throughout yard.
Completed pre- and post-trip inspections to evaluate functionality determine repair needs.
Followed current orders to smoothly couple, uncouple and switch rail cars.
Coordinated effective movement of train cars and engines with hand signals, two-way radios and telephones.
05/2021 to CurrentOperations AdminGardaworld | Pomona, CA,
Demonstrated knowledge of procedures and equipment such as RTS, Microsoft Office, SWAK scale, MC55, STARV scanner, & damage reports
Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Assisted in coordinating implementation of policies and practices across organization.
Offered assistance, collaboration and clerical support to auditors throughout entire review process.
Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
Produced accurate office files & updated spreadsheets
Investigated topics and produced concise summaries
Seamlessly interacted with colleagues to plan and complete special projects.
Trained admin support team on new processes and commitment to quality and customer satisfaction.
Receives damages calls in less than within a minute
Received feedback from peers that processes are done timely after scheduled shift
03/2020 to 05/2021Package HandlerFedex | New York, NY,
Used hand-held scanners and physical logs to accurately track item movements.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Assembled, sealed and loaded packages into correct trucks.
Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
Removed jams and unblocked conveyor system to maintain flow of goods.
Prevented and corrected mis-sorts.
Delivered updates on anticipated task completion times.
Secured packing slips to shipments leaving facility.
Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Used proper load and unload methods to prevent damages.
Safely transported hazardous items using hand to surface methods avoiding accidents and mishaps.
Assisted front half manage management by coming in extra days to improve efficiency.
Inspected equipment and used troubleshooting approaches to keep machines operational.
Finished off sorts with doors hitting 100% scans most days.
01/2019 to 12/2019Linehaul CoordinatorCargo Largo | Independence, MO,
Organized records of vehicles, schedules and completed orders.
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proved successful working within tight deadlines and fast-paced atmosphere.
Maintained energy and enthusiasm in fast-paced environment.
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Exceeded goals through effective task prioritization and great work ethic.
Maintained excellent attendance record, consistently arriving to work on time.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
01/2018 to 12/2018Cashier Team LeadCompany Name | City, State,
Assisted customers by answering questions and fulfilling requests.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Collected and authorized payments of guests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered questions about store policies and addressed customer concerns.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
Resolved escalated customer disputes with special actions such as discounts.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Analyzed purchases for signs of fraud.
Education
Expected in 06/2027Bachelors | PsychologySNHU, Manchester, New Hampshire, GPA:
Expected in 06/2018High School Diploma | Romeoville High School, Romeoville, GPA:
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