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Operations Resume Example

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G
OPERATIONS
Summary

Highly accomplished Student Advocate, Advisor, and Parent Liaison with over 17 years' combined experience in education, program development and leadership. Expertise in advising students and parents, goal setting and recommending strategies to eliminate barriers to success. Demonstrated leadership skills that align educational and program objectives and facilitate communication between students, parents, coaches, and administration and staff. Seeking to leverage background and education to take next career step in higher education as an athletic academic advisor.

Skills
  • Student mentorship
  • Academic monitoring
  • Academic requirements knowledge
  • Student development
  • Goal setting
  • Mental health assessments
  • Crisis intervention strategies
  • Data analysis and reporting
  • Career advising
  • Eligibility rules
  • Leadership Development
Experience
Operations
Mclean , VA
Red Hat Inc./Jun 2017 to Apr 2020

Manage the day-to-day operations of my assigned territory and train destination to ensure safe and on-time performance of trains while meeting the company's service commitment to customers.

Work with foreign carriers and terminals to coordinate movement of trains and interchanges over CN territory

Assessed upcoming assignments to forecast projected resource and time requirements.

Inspected work areas to identify and correct unsafe or unauthorized practices.

Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

Responsible for the safe and on time delivery of customers goods and products (freight).

Lead crew members with clear direction and goals and provide coaching and guidance to trainees.

Delivered positive customer experiences by implementing effective quality assurance practices.

Inspect the condition of a train and equipment Follow company safety procedures, use common sense, and maintain an overall level of safety awareness when operating in the work environment.

Ensuring compliance with all train orders, signals, and railroad rules and regulations related to safety, operation and the Federal Railroad Administration (FRA) Perform task with providing and receiving various forms of oral and printed communications concerning the movement and placement of rail cars.

Clear communication of terminal measurements and information to management in order to make daily adjustments as needed.

Family & Community Engagement Specialist
City , STATE
Shelby County Schools/Aug 2008 to Jun 2017

Liaison between school and local parents, community leaders, businesses and adopters to encourage their support for our students and school.

School's special event developer and coordinator

Oversee schools Family & Community Engagement compliance Comply to all mandated data and reports for submission to appropriate authorities.

Oversee student attendance and arrive at school on time, and work with students, parents, truancy office and the local District Attorney's office to ensure excellent attendance Assist with school emergency management plans and school safety safety drill documentation.

Instruct and teach presentations to small and large groups of stakeholders, including parents, community partners, teachers, and staff.

Work closely with the Principal to establish a positive, structured, achievement-oriented, and creative school culture.

Responsible for discipline and culture issues school wide.

Event coordinator for all school and community events.

Schedule speakers, vendors, and participants.

Conduct research, make site visits, and find resources to help to enhance our parent and community engagement experience.

Maintain an accurate student discipline records, documenting all conferences, suspensions, and phone calls for behavior Research, designs, and lead presentations on specialized topics.

Establish and manage a community parent resource center.

Assist families with clothing, housing, and other basic needs.

Examine parent and family needs and make recommendations to aid in resolving health, mental, physical and educational needs.

Establish, host, and market community empowerment workshops and events.

Market, develop and host community based workshops at the school for our parents.

Coordinate school wellness services.

Facilitate, market, plan, and organize parent-student activities and programs for the school.

Establish and coordinate parent volunteer organization

Assistant to Director of Basketball Operations
City , STATE
University Of Memphis Men's Basketball/Feb 2003 to May 2007

Monitors academic progress of student-athletes which includes daily attendance, class room behavior and grades.
Meet with prospective student-athletes and their parents, as needed during the admissions
process.
Coordinates preparation of a learning plan suitable to each student athlete's intended major.
Provides academic support services to student athletes, including assistance with career planning, admissions, registration, and tutoring coordination.
Maintains communications with faculty, coaches, and other athletic staff relating to the academic progress of student athletes. Develops academic improvement strategies for students, working with tutoring staff.
Manually and electronically monitor student-athletes' progress towards a degree and academic eligibility as outlined by the college and NCAA guidelines.

Education and Training
BBA: Athletic Promotion University of MemphisMay 2004City, State
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How this resume score could be improved?

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Resume Strength
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Resume Overview

School Attended

  • University of Memphis

Job Titles Held:

  • Operations
  • Family & Community Engagement Specialist
  • Assistant to Director of Basketball Operations

Degrees

  • BBA : Athletic Promotion

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