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Online Boutique Owner Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Dedicated Retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Accomplishments

Top Store Manager in September 2009 at Express

*Growing the Business over Prior Year

*Employee Retention

*Top Store in District

Top Store Manager In District 1998 at Super cuts

*Highest Profit over Last Year

*Employee Retention

*Promoting from within

*Highest Dollar Amount per Customer

Skills
  • Staff Management
  • Customer Relations
  • Operations management
  • Strategic planning
  • Annual Evaluations
  • Team Leadership
  • Recruitment
  • Recruitment strategies
  • Time management
  • New hire training
  • New hire paperwork processing
  • New hire orientations
  • Talent management
  • Human resources policies
  • Team Leadership
  • Sales
  • Scheduling
  • Sales Goals
  • Employee Training
  • Cleaning
  • Product Sales
  • Product Knowledge
  • Operations Support
  • Staffing Requirements
Work History
Online Boutique Owner, 01/2012 to Current
Tailored Brands Puyallup, WA,
  • Photographed and posted product listings online to accurately describe product's benefits and advantages.
  • Packed, labeled and shipped products to customers, providing accurate delivery timelines.
  • Developed, maintained and utilized diverse client base.
  • Worked independently with minimal supervision.
Store Manager, 03/2006 to 01/2012
Tailored Brands Racine, WI,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised guests at front counter, answering questions regarding products.
  • Analyzed and interpreted store trends to facilitate planning.
  • Developed new store location from ground up by hiring and training efficient team.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
Store Manager, 04/1990 to 11/2005
Supercuts City, STATE,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Analyzed and interpreted store trends to facilitate planning.
  • Developed new store location from ground up by hiring and training efficient team.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Devised processes to boost long-term business success and increase profit levels.
Education
High School Diploma: , Expected in 06/1991
to
Temple City High School - Temple City, CA
GPA:

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Resume Overview

School Attended
  • Temple City High School
Job Titles Held:
  • Online Boutique Owner
  • Store Manager
  • Store Manager
Degrees
  • High School Diploma

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