LiveCareer-Resume

oklahoma mental health and substance abuse center resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I have always been a people person and love to help people with their needs. Ive been in sles for over 10 years and have been an office managerin the past. I know i would be a great assest to this company with the skills i bring and willingmess to learn new things and be a dependable worker.

Skills
  • Mental health understanding
  • Psychiatric and Mental Health Care
  • Experimental design and analysis
  • Community health center credentialing
  • Mental health treatment
  • Safety and environmental protocols
  • Safety and health standards
  • Neglect and abuse checks
  • Mental health disorders knowlClaire
  • Abuse and neglect reporting
  • Mental and physical exercise
  • Health and wellness education
  • Suicide Assessment and Mental Illness Awareness seminar
  • Health and safety expertise
  • Health and safety compliance
  • Safety and environmental compliance
  • Healthcare regulatory standards
  • Substance abuse therapy
  • Safety and health precautions
  • Assessing mental health
  • Healthy and fit
  • Overseeing health and wellness
  • Developmental assistance and instruction
  • Safety and health guidelines
  • Health and wellness expert
  • Substance abuse treatment
  • Mental health systems
  • Health and safety regulations
  • Extensive knowlClaire of health and wellness
  • Health codes understanding
  • Environmental public health
  • Acute and chronic health issues
  • Substance abuse
  • Interdepartmental and team collaboration
  • Mental health disorders
  • Mental health assessments
  • Substance abuse prevention
  • Health meals and snacks
  • Mental and physical assessments
  • Substance abuse counseling
  • Mental health counseling
  • Residential mental health
  • Safety and environmental standards
  • Mental health support
  • Understands developmental disorders
  • Site and environmental analysis
  • Health and wellbeing
  • Mental health evaluations
  • Variance and risk analysis
  • Communication and presentation
  • Direct patient care and advocacy
  • Building trust and rapport
  • HIPAA and confidentiality
  • Communication and direction
  • Command and control
  • Excellent oral and written communication
  • Patient and caregiver education
  • Mac and PC proficiency
  • Interdepartmental activity management
  • Station standards and procedures
  • File and records maintenance
  • Dining and cooking cleanup
  • Standard operation procedures
  • System analysis and evaluation
  • Written and verbal instructions
  • Call center monitoring
  • Strong writing and verbal skills
  • System revision and creation
  • Product loading and unloading
Experience
01/2014 to 11/2016
Oklahoma Mental Health and Substance Abuse Center Crisis Center City, STATE,
  • Answered multiple calls per five minute increments to answer customer questions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Handled all delegated tasks, including making patients feel safe and teaching them new coping skills to help with daily life .
  • Created agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
02/2013 to 01/2014
Eurpean Wax Center European Wax Center City, STATE,
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Performed site evaluations, customer surveys and team audits.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Answered multiple calls in a timley fashion to answer customer questions.
  • Created agendas and communication materials for team meetings.
  • Handled all delegated tasks, including receptionist position and cleaning and closing the store.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved operations by working with team members and customers to find workable solutions.
01/2003 to 01/2013
Receptionist/Front Office Manager Davis Detail City, STATE,
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Met incoming customers with professional approach and provided friendly, knowlClaireable assistance.
  • Sorted incoming mail and directed to correct personnel each day.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Monitored daily and weekly schedules and monthly calendar obligations for business calls from clients and weekly schedules for detailers and office secretaries .
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Scheduled appointments for our drivers.
  • Assisted many visitors per day by directing to appropriate personnel and answering average of over 30 calls and emails daily.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
Education and Training
Expected in 05/2012 to to
Associate of Science: Substance And Mental Health Counseling/psychology
OSU-OKC - Oklahoma City, OK,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • OSU-OKC

Job Titles Held:

  • Oklahoma Mental Health and Substance Abuse Center
  • Eurpean Wax Center
  • Receptionist/Front Office Manager

Degrees

  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: