Officer Manager Wellness Coach Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Friendly and professional individual that goes beyond the basics to meet the needs of clients and or job requirements. Always willing to help out and step up. Strong interpersonal skills that continually help meet the satisfactions of clients and customers. Quality driven management that helped build and grow a business from the ground up.

  • Scheduling and calendar management
  • Multi-line phone proficiency
  • Filing and data archiving
  • Technical Support
  • Marketing and advertising
  • Office management
  • Employee training and development
  • Member/Customer relations
  • One-on-one coaching
  • Health education
  • Self-motivated professional
  • Excellent work ethic
  • MS Office
  • Campaigns/Social Media Advertisements
Work History
07/2018 to Current
Officer Manager/Wellness Coach Cache Creek Casino Resort Brooks, CA,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Managed anywhere from 18-35 patient/clients in office daily based on their needs as well as well as outside of office.
01/2014 to Current
Chiropractic Assistant/Front Office Receptionist DR BRIAN CHAFFIN, PLLC/Cornerstone Chiropractic City, STATE,
  • Completed clerical duties and tasks for clinic administration.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Performed variety of therapies on patients, including electric muscle stimulation, massage and mechanical traction.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
04/2012 to 12/2013
Physical Therapy Aide/Chiropractic Assistant New Life Wellness Center City, STATE,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Provided treatment to patients suffering from sports-related injuries such as concussions, tennis elbow, pulled hamstrings or ligament tears to prevent loss of sensitivity as well mobility.
  • Smoothly assisted, positioned and secured patients at therapy devices to support safe treatment protocols.
  • Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
  • Observed patients during treatment to compile and evaluate data on patients' responses and progress and reported to physical therapist.
07/2011 to 12/2011
Waitress Texas Rose Steakhouse City, STATE,
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Prepared beverages and filled food orders for customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Expected in
West Texas A&M University - Canyon, TX

Some college but did not graduate.

Expected in 05/2010
High School Diploma:
Pampa High School - Pampa, TX,

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • West Texas A&M University
  • Pampa High School
Job Titles Held:
  • Officer Manager/Wellness Coach
  • Chiropractic Assistant/Front Office Receptionist
  • Physical Therapy Aide/Chiropractic Assistant
  • Waitress
  • High School Diploma

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