Officer Manager Resume Example
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OFFICER MANAGER
Professional Summary
Driven Human Resources professional offering three-year career history in HR roles. Superior technical and communication skills. Solid background in assessing, training and inspiring new employee personnel.
Efficient Administrative team member with strong history of providingtop-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources.
Skills
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Work History
Officer Manager, 12/2017 to Current
Pinnaclecare – Winter Park , FL
Pinnaclecare – Winter Park , FL
- Update and Maintain filing manually and in data base system Prepared, proofread, edited documentation
- Process expense reports, reimbursement for employee and customer
- Interview applicant and process paperwork for new employee Review time sheets, wage computation, to detect and reconcile payroll discrepancies
- Completed employment verification for banking institutions, governmental agencies, and various organizations
- Assistance with administering employee benefit programs and worker's compensation plans
- Train and supervised employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems
- Provide employees with guidance with complex problems in resolving escalated complaints or disputes
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Drafted professional memos, letters and marketing copy to support business objectives and growth
- Processed invoices and expenses using Excel
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Adjusted procedures as needed to maximize department effectiveness
- Assessed areas of service concern and developed improvement plans
- Handled 3 calls per 1.5 minutes to address customer inquiries and concerns
Administrative Assistant, 10/2016 to 12/2017
Staff Quest Inc. – City , STATE
Staff Quest Inc. – City , STATE
- Operate office equipment- facsimile machine, copier, scanner, personal computer
- Protect security of medical records to adhere of Hippa Law
- Operate computers programmed with accounting software to record, store, and analyze information
- Compare data with source documents and, or re-enter data in verification format to detect errors
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
- Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable
- Offered departmental administrative support
- Created PowerPoint presentations for business development purposes
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
- Routed incoming calls and faxes and drafted detailed messages to expedite response
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Maintained current and accurate medical records for over 30 patients
Educational & Administrative Assistant, 09/2009 to 10/2016
Sheppard Pratt Health System – City , STATE
Sheppard Pratt Health System – City , STATE
- Organized classroom materials to help teachers prepare for daily instruction and activities
- Created lesson materials, visuals and digital presentations to supplement lesson plans
- Implemented group exercises and used repetition, which enabled students to grasp new waiting concepts quickly
- Oversaw groups of up to 1-3 students at school and off-site locations, maintaining optimal safety and security
- Alleviated learning gaps and effectively instructed students on Voice Devices and Computer practices through introduction of cutting edge educational tools and teaching aids
- Taught average of 6 students per class
- Managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals
- Created learning and content strategies to meet needs of mentally and physically disabled students
- Collaborated with teacher to create customized classroom environment that was integral to students' needs
- Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement,
- Developed team communications and information for parental meetings
Education
Bachelor of Science: Christian StudiesLiberty University - City, State
- Majored in Christian Counseling
- Minored in Accounting
- Coursework in Apologetics, and Church History
Some College (No Degree): Accounting and Business ManagementStrayer University - City
Some College (No Degree): Accounting And Business Management, 2011
The Accounting Book Keeping Center - City
The Accounting Book Keeping Center - City
Diploma: Basic Accounting and Book Keeping
- Coursework in Accounting, Small Business and Taxation
- Graduated with 3.8 GPA
Additional Information
- Activities Volunteer: , New Legacy Project a non-profit organization as Executive Assistant from August 2013-January 2018. Published in the Cambridge Who's Who Honors (2007-2008) Empowering Executives, Professional and Entrepreneurs Around The Globe page 2254.
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Resume Overview
School Attended
- Liberty University
- Strayer University
- The Accounting Book Keeping Center
Job Titles Held:
- Officer Manager
- Administrative Assistant
- Educational & Administrative Assistant
Degrees
- Bachelor of Science : Christian Studies
Some College (No Degree) : Accounting and Business Management
Some College (No Degree) : Accounting And Business Management , 2011
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