Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Driven Human Resources professional offering three-year career history in HR roles. Superior technical and communication skills. Solid background in assessing, training and inspiring new employee personnel.
Efficient Administrative team member with strong history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources.
Skills
Accounting familiarity
Administrative support
ADP
Benefits and compensation management
Business correspondence
Candidate Sourcing
Conflict resolution
Customer and client relations
Employee time sheet processing
Employee training and development
File and records management
MS Office
Pre-Employment Screening
Supervision
Work History
12/2017 to Current
Officer ManagerPinnaclecare – Winter Park, FL,
Update and Maintain filing manually and in data base system Prepared, proofread, edited documentation
Process expense reports, reimbursement for employee and customer
Interview applicant and process paperwork for new employee Review time sheets, wage computation, to detect and reconcile payroll discrepancies
Completed employment verification for banking institutions, governmental agencies, and various organizations
Assistance with administering employee benefit programs and worker's compensation plans
Train and supervised employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems
Provide employees with guidance with complex problems in resolving escalated complaints or disputes
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
Drafted professional memos, letters and marketing copy to support business objectives and growth
Processed invoices and expenses using Excel
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Adjusted procedures as needed to maximize department effectiveness
Assessed areas of service concern and developed improvement plans
Handled 3 calls per 1.5 minutes to address customer inquiries and concerns
10/2016 to 12/2017
Administrative AssistantStaff Quest Inc. – City, STATE,
Operate office equipment- facsimile machine, copier, scanner, personal computer
Protect security of medical records to adhere of Hippa Law
Operate computers programmed with accounting software to record, store, and analyze information
Compare data with source documents and, or re-enter data in verification format to detect errors
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable
Offered departmental administrative support
Created PowerPoint presentations for business development purposes
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
Sorted and distributed office mail and recorded incoming shipments for corporate records
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
Routed incoming calls and faxes and drafted detailed messages to expedite response
Monitored premises, screened visitors, updated logs and issued passes to maintain security
Maintained current and accurate medical records for over 30 patients
09/2009 to 10/2016
Educational & Administrative AssistantSheppard Pratt Health System – City, STATE,
Organized classroom materials to help teachers prepare for daily instruction and activities
Created lesson materials, visuals and digital presentations to supplement lesson plans
Implemented group exercises and used repetition, which enabled students to grasp new waiting concepts quickly
Oversaw groups of up to 1-3 students at school and off-site locations, maintaining optimal safety and security
Alleviated learning gaps and effectively instructed students on Voice Devices and Computer practices through introduction of cutting edge educational tools and teaching aids
Taught average of 6 students per class
Managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals
Created learning and content strategies to meet needs of mentally and physically disabled students
Collaborated with teacher to create customized classroom environment that was integral to students' needs
Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement,
Developed team communications and information for parental meetings
Education
Expected in
Bachelor of Science: Christian Studies Liberty University - Lynchburg, VA GPA:
Majored in Christian Counseling
Minored in Accounting
Coursework in Apologetics, and Church History
Expected in
: Accounting and Business Management Strayer University - Owings Mills, MD, GPA:
Expected in 2011
: Accounting And Business Management The Accounting Book Keeping Center - Towson, MD, GPA:
Diploma: Basic Accounting and Book Keeping
Coursework in Accounting, Small Business and Taxation
Graduated with 3.8 GPA
Additional Information
Activities
Volunteer: , New Legacy Project a non-profit organization as Executive Assistant from August 2013-January 2018. Published in the Cambridge Who's Who Honors (2007-2008) Empowering Executives, Professional and Entrepreneurs Around The Globe page 2254.
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