Officer Manager resume example

•Specimen Collection

•Assisted with Medicare Wellness visits ensuring the provider completed all the necessary documentation for reimbursement.

•Patient care coordination e.g. coordinating appointments, refilling prescriptions, and facilitation of consults in urgent cases.

•Reviewed discharge instructions with the patient emphasizing any changes in medications, care plans and follow up procedures.

•Adhered to and enforced all CDC and OSHA guidelines.

•Scrubbed the chart prior to appointment, to see what health maintenance procedures were needed such as blood work , mammograms, colonoscopy, etc to ensure preventative exams/procedure are done routinely to prevent chronic conditions.

•Assisted physicians with back office tasks and procedures. e.g. POCT.

•Administered anxiety, ADHD and depression assessments/screenings by using PHQ9, GAD7, Vander belt parent/teacher questionnaires.

•Assessed, documented and monitored vital signs, PMH, surgical history, medications and pertinent family history.

•Collaborated with local pharmacies to resolve and clarify issues with patient medication or to update contact information.

•Efficiently performed insurance verifications and notified member of covered services.

•Kept all patient information secure per HIPPA.

•Kept equipment, instruments and supplies fully stocked and checked weekly for expired goods.

•Maintained inventory, vaccination, medication and product expiration logs to record updated documentation for tracking purposes.

•Assisted colleagues with back office patient processes when needed.

•Received written orders form MD for specific allergen testing. Allergens were administered per protocol and results were accurately documented into EMR.

•Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.

•Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.

•Reviewed after visit summary with the patient and reiterated care plan and answered any questions.

•Assisted physicians by preparing patients for procedures, including allergy testing, phlebotomy and pulmonary function tests.

•Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.

•Measured patient peak flows to improve workflow efficiency.

•Administered allergy injections following protocol.

•Reviewed after visit summary with the patient and reiterated care plan and answered any questions.

•Assisted physicians by preparing patients for procedures, including allergy testing, phlebotomy and pulmonary function tests.

•Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.

•Measured patient peak flows to improve workflow efficiency.

•Administered allergy injections following protocol.

•Reviewed medical records for appropriate documentation and billing codes that met the insurance company requirements.

•Assigned CPT procedure and evaluation and management (E&M) codes for services to assure appropriate billing and reimbursement.

•Reviewed received payments for accuracy and applied the payments to the intended patient accounts.

•Compiled and maintained logs, and statistical or research records to locate requested health data.

•Reviewed account information to confirm patient and insurance information is accurate and complete.

•Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.

•Effectively coordinated all communications between patients, billing personnel and insurance carriers.

•Utilized electronic charge capture systems to consolidate and streamline billing processes.

•Flagged return claims and dealt with insufficient payments.

•Verified final claim submissions by comparing account charges with documentation.

•Addressed and responded to staff and client inquiries regarding CPT and diagnosis codes.

•Researched and rectified account discrepancies.

•Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.

•Processed requests for imaging studies on CD received from staff or patients and maintained related logs.

•Escorted patients for imaging examinations to facility's radiology diagnostic area.

•Stocked supplies in imaging rooms and maintained proper inventory levels.

•Executed clerical duties, including answering telephones, screening calls, scanning and filing documents and data entry.

•Monitored radiologist reports in EMR system to promptly deliver correct patient charts.

•Developed and labeled diagnostic images and films in accordance with established quality standards.

•Provided excellent service and attention to customers.

•Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

•Provided IT and software trouble-shooting support.

•Ensured the Computer Aided Detection machine was always functioning up to standards.