Officer Resume Example Transportation Security Administartion

OFFICER

Summary

Quality-focused college graduate who believes excellent people skills and open communication are essential functions of successful professional career.

Highlights

Skilled in conflict resolution
Microsoft Office
Natural leader
Staffing and scheduling

Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Energetic work attitude

Experience

Officer
June 2014 to CurrentTransportation Security Administartion － Augusta, NH

Processed personnel referrals, information requests, correspondence controls, and inter-office communications.
Communicated effectively both internal and external with the TSA department; initiates communication between the Coordination Center offices and Manchester-Boston Airport to ensure cooperation.
Properly routed agreements, contracts and invoices through the signature process.
Organized, handled and secured sensitive documents that contained both personal and sensitive information.
Maintain personnel records, training records, and time cards, including leave schedules, and facilitates travel arrangements.
Demonstrated excellent oral communication skills and improvement of time management skills.
Experienced screening and referring telephone calls and visitors to staff members or supervisors, scheduling appointments and making commitments for supervisor, making travel and conference arrangements.
Interacting with the public, giving directions and responding to inquiries.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Maintaining focus and awareness while working in a stressful environment.

Work-Study
January 2011 to May 2014Thomas College Library － Waterville, ME

Supervised and delegated tasks given to coworkers to ensure smooth transitions of shifts.
Effective time management to balance work and school.
Ability to supervise participants and effectively manage time and resources.
Maintained complete and accurate records of all library transactions.
Collaborated with 12 staff members to provide strong customer service to students, staff and faculty.
Troubleshooted technical problems with library computers and other technology.
Researched several academic databases for books, peer reviewed articles and journals for research reports.
Coached students, faculty and staff in the use of electronic, print and Internet resources.
Perform analysis on files, reports, and information systems and databases to update information and maintain data integrity.
Developed and created policy guides, and standard operating procedures for new hires and current employees.
Created visual videos, Power-Points and help-sheets for Audio/Visual equipment and software programs
Interacted with staff, students and faculty via phone, email, Skype, and instant messaging.

Intern
November 2012 to May 2013Senator Susan Collins － Augusta, ME

Performed all administrative responsibilities including travel arrangements, copying, mailing, updating information, and filing.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Received and screened a high volume of internal and external communications, including email and mail.
Managed individual case files, monitoring them for adjudicative and interview readiness.
Organized Senator's meetings, quarterly calls and conference calls.
Demonstrated excellent oral communication skills.
Collaborated with coworkers to resolve constituents comments and complaints .
- Simultaneously assisting up to three constituents at a time with effective time management.
-Wrote letters of support, congratulations, thank you, retirement and condolences to constituent's on behalf
of the Senator.
Experienced screening and referring telephone calls and visitors to staff members or supervisors, sche

Education

BA : Criminal Justice, 2014Thomas College － Waterville, ME, US

Skills

Professional and friendly, multi-tasking, enthusiastic people person, advanced problem-solving, customer service, and great organizational skills.

Proficient in Microsoft Office; Power-point, Excel, Word, and Outlook

Resume Overview

Companies Worked For:

Transportation Security Administartion
Thomas College Library
Senator Susan Collins

School Attended

Thomas College

Job Titles Held:

Officer
Work-Study
Intern

Degrees

BA : Criminal Justice , 2014

Officer Resume Example

Resume Score: 100%

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