Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Quality-focused college graduate who believes excellent people skills and open communication are essential functions of successful professional career.

  • Skilled in conflict resolution
  • Microsoft Office
  • Natural leader
  • Staffing and scheduling
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Energetic work attitude
05/2014 to Current Officer Hunterdon Healthcare | Washington, NJ,
  • Processed personnel referrals, information requests, correspondence controls, and inter-office communications.
  • Communicated effectively both internal and external with the TSA department; initiates communication between the Coordination Center offices and Manchester-Boston Airport to ensure cooperation.
  • Properly routed agreements, contracts and invoices through the signature process.
  • Organized, handled and secured sensitive documents that contained both personal and sensitive information.
  • Maintain personnel records, training records, and time cards, including leave schedules, and facilitates travel arrangements.
  • Demonstrated excellent oral communication skills and improvement of time management skills.
  • Experienced screening and referring telephone calls and visitors to staff members or supervisors, scheduling appointments and making commitments for supervisor, making travel and conference arrangements.
  • Interacting with the public, giving directions and responding to inquiries.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Maintaining focus and awareness while working in a stressful environment.
2011 to 04/2014 Work-Study Liberty University | Lynchburg, VA,
  • Supervised and delegated tasks given to coworkers to ensure smooth transitions of shifts.
  • Effective time management to balance work and school.
  • Ability to supervise participants and effectively manage time and resources.
  • Maintained complete and accurate records of all library transactions.
  • Collaborated with 12 staff members to provide strong customer service to students, staff and faculty.
  • Troubleshooted technical problems with library computers and other technology.
  • Researched several academic databases for books, peer reviewed articles and journals for research reports.
  • Coached students, faculty and staff in the use of electronic, print and Internet resources.
  • Perform analysis on files, reports, and information systems and databases to update information and maintain data integrity.
  • Developed and created policy guides, and standard operating procedures for new hires and current employees.
  • Created visual videos, Power-Points and help-sheets for Audio/Visual equipment and software programs
  • Interacted with staff, students and faculty via phone, email, Skype, and instant messaging.
10/2012 to 04/2013 Intern Time Warner Cable | Gilroy, CA,
  • Performed all administrative responsibilities including travel arrangements, copying, mailing, updating information, and filing.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Managed individual case files, monitoring them for adjudicative and interview readiness.
  • Organized Senator's meetings, quarterly calls and conference calls.
  • Demonstrated excellent oral communication skills.
  • Collaborated with coworkers to resolve constituents comments and complaints .
  • - Simultaneously assisting up to three constituents at a time with effective time management.
  • -Wrote letters of support, congratulations, thank you, retirement and condolences to constituent's on behalf
  • of the Senator.
  • Experienced screening and referring telephone calls and visitors to staff members or supervisors, sche
Expected in 2014 BA | Criminal Justice Thomas College, Waterville, ME GPA:

Professional and friendly, multi-tasking, enthusiastic people person, advanced problem-solving, customer service, and great organizational skills.

Proficient in Microsoft Office; Power-point, Excel, Word, and Outlook

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