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Office Specialist II Resume Example

Resume Score: 80%

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OFFICE SPECIALIST II
Summary

Seasoned Office Specialist II with solid 25-year background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.

Skills
  • Database entry
  • Schedule management
  • 10-key proficiency
  • Transporting files
  • Supervising clerical personnel
  • Faxing documents
  • Advanced MS Office Suite knowledge
  • Multi-line phone systems
  • Back office operations
  • Excel spreadsheets
  • Managing office supplies
  • Editing and proofreading
Experience
Clark County School DistrictNovember 2006 to CurrentOffice Specialist II
Las Vegas, Nevada
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Guided administrative and professional staff through computer and software problems.
  • Set up and maintained physical and electronic filing systems.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Assisted with administrative tasks, including filing, answering phones and electronic email messages.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Processed incoming mail and packages and placed envelopes in bins to be dispersed to personnel in front office and teachers departments.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Exceeded specific team goals by partnering with staff to share and implement best practices.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Enkeboll Designs Inc.May 1998 to September 2002Sales/File Clerk/Receptionist
Carson, CA
  • Ensured that all correspondence was properly processed.
  • Retrieved requested files and delivered to appropriate personnel.
  • Reviewed files to check for complete and accurate information.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Implemented practical file system, which promoted smooth data gathering and presentation creation.
  • Meticulously followed standards, promoting data accuracy and confidentiality when reviewing claimant's files prior to presentation to Enkeboll customers.
  • Contacted staff and customers to retrieve files.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Olsten Staffing ServicesJanuary 1992 to May 1998Office Secretary/Clerical/Receptionist/Legal File Clerk
Long Beach, CA
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Guided administrative and professional staff through computer and software problems.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Set up and maintained physical and electronic filing systems.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Exceeded specific team goals by partnering with staff to share and implement best practices.
Education and Training
Long Beach College of BusinessAugust 1991Computer OperationsLong Beach
David Starr Jordan High SchoolJune 1989High School DiplomaLong Beach
  • Honor Roll 1989
  • Rotary Scholarship Recipient
  • Young Black Scholars Member
California State University - Los AngelesSome College (No Degree): Criminal Justice/Child DevelopmentLos Angeles, CA
Activities and Honors

Graduated with Honors and Medallion.

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Resume Overview

Companies Worked For:

  • Clark County School District
  • Enkeboll Designs Inc.
  • Olsten Staffing Services

School Attended

  • Long Beach College of Business
  • David Starr Jordan High School
  • California State University - Los Angeles

Job Titles Held:

  • Office Specialist II
  • Sales/File Clerk/Receptionist
  • Office Secretary/Clerical/Receptionist/Legal File Clerk

Degrees

  • Computer Operations
    High School Diploma
    Some College (No Degree) : Criminal Justice/Child Development

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