Office Services Specialist Resume Example Company Name

OFFICE SERVICES SPECIALIST

Professional Summary

Dedicated and focused Office Services Specialist with deep knowledge of office management procedures. Proficient understanding of MS Office, Excel, Power Point and other systems. Excellent customer service, with strong attention paid to detail, organization, and presentation skills. Excellent work ethic and strength in boosting company morale.

Skills

Multi-Line Phone Systems
Confidentiality Understanding
Appointment Scheduling
Meeting support
Report writing
Keyboarding skills
Supply ordering
Microsoft Office
Office administration
Organization

HIPAA guideline compliance
Inter-office communications
Verbal and written communication
Editing and proofreading
Spreadsheets
Efficient multi-tasker
Administrative support
Employee timesheet processing
Spreadsheet management

Work History

Office Services Specialist, 10/2019 to Current
Company Name – City, State

Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
Reviewed files and records to obtain information needed.
Monitored stock of office supplies
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Used scanner to scan important documents into computer system.
Completed general administrative tasks by proofreading documents, transcribing handwritten information.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes.
Addressed all video visitation complaints and inquiries.
Processed offender mail/informals in a timely manner.
Handled all GTL mail and request for offenders.
Created log to track out of cell movement for institution
Handled any other task upon request from Supervisors

Medical Records Clerk, 09/2016 to 10/2019
Company Name – City, State

Input data into computer programs and filing systems.
Interacted and communicated easily with department personnel and offenders.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Adhered to all facility, company and legal guidelines.
Obtained patient releases for dissemination of information.
Created new physical and computer-based files.
Received and processed medical records requests.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Reviewed charts and flagged incomplete or inaccurate information.
Sorted materials and filed according to guidelines.
Responded to materials requests and retrieved necessary information.
Evaluated department procedures and recommended improvements to maximize efficiency.
Audited records for accuracy.
Responded to requests for information from various individuals by providing documents needed.
Prepared mailings of information and documentation.
Scheduled and maintained MD sick call.
Audited medical charts for new file needed.
Filed documents in a timely manner.

Store Manager, 06/2013 to 09/2016
Company Name – City, State

Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Created work schedules according to sales volume and number of employees.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Rotated merchandise and displays to feature new products and promotions.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Managed inventory control, cash control and store opening and closing procedures.
Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
Supervised guests at front counter, answering questions regarding products.
Trained and developed new associates on POS system and key sales tactics, which improved process flows.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Completed all point of sale opening and closing procedures, including counting contents of cash register.
Protected store from loss or theft by setting and enforcing clear security policies.

Education

High School Diploma: 06/2005
Sussex Central High School - City, State

No Degree: NursingJohn Tyler Community College - City, State

Resume Overview

School Attended

Sussex Central High School
John Tyler Community College

Job Titles Held:

Office Services Specialist
Medical Records Clerk
Store Manager

Degrees

High School Diploma : 06/2005
No Degree : Nursing

Office Services Specialist Resume Example

Resume Score: 80%

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