I am a medical technology graduate with a minimum of 10 years of medical receptionist experience. I am looking for a position in a healthcare facility. I offer excellent abilities that include providing high quality secretarial support, data entry and transcription experience along with other clerical duties, analytical and problem-solving skills with computer knowledge of MS Office and MAC OS, as well as social media and field marketing tactics.
Extensive anatomy/physiology knowledge
Medical billing software
Strong work ethic
Team player with positive attitude
07/2014 to 12/2016
Office Assistant / CaregiverMy Family Office － Vero, FL
Processed paperwork for approval of Medicaid coverage. Assisted with transfer from chair to wheelchair to commode. Dressing, meal preparation, and house maintenance. Administration of medications per physician orders. Transportation from residence to adult daycare center and medical appointments. Stretching and exercise programs after physical therapy was complete following history of stroke and TIA, resulting in vascular dementia.
06/2012 to 06/2014
Notification Unit CoordinatorMedSolutions － Melbourne, FLMade telephone calls to patients and radiology facilities for approval or denial of services per the health plan guidelines. Carefully reviewed medical records and authorization requests for accuracy and completion as required by insurance companies. Ensured compliance with medical/legal requirements and JCAHO standards. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information and case files. Trained new hires during the nesting period after orientation. Acted as department liaison for new hire intake coordinators and physicians.
11/2010 to 06/2012
Intake CoordinatorMedSolutions － Melbourne, FL
Case creation via phone calls, website and faxes received. Processed radiology requests per physician offices in accordance to the health insurance guidelines. Observed HIPAA compliance when dealing with case sensitive medical history. Documented and completed cases per health plan contracts. Trained new hires during the nesting period when introducing new agents to the call floor. Acted as department liaison for orientation of new hires.
Education and Training
Bachelor of Science: Medical TechnologyFar Eastern University - Dr. Nicanor Reyes Medical Foundation － Fairview, Quezon City, PhilippinesDegree program that focuses on laboratory services when examining patient specimen, microbiology culture, serology and biochemistry testing, and blood banking donor and recipient matching. Internship includes rotations in all departments of the hospital, availability of public healthcare services, seminars and blood drives
Associate of Arts: General EducationFar Eastern University － ManilaPhilippinesPrecursor curriculum that prepared me for core studies of healthcare sciences, with focus on biochemistry and biology classes