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office administrator sales associate resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Dedicated jewelry sales associate with a proven track record and an energetic spirit. Over four years of experience in high-end retail sales resulting in over $500,000 in sales per year. Adept to build customer engagement and relationships using communication and consultative sales approach. Detail oriented sales consultant with a proven track record of success with over 7 years of experience in generating new business, increasing sales, and adding revenue. Driven and Professional with strength in team building and providing the highest quality of customer service. I'm committed to success and customer satisfaction as being apart of a team with motivated professionals that developed leading-edge applications and custom solutions for client needs. I'm a hardworking and reliable team leader with strong ability in team motivation. Proven track record of integrity, fairness, and consistency. Experienced and proactive office associate offering months of progressive warehouse settings serving business needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.

Skills
  • Recruitment and Hiring
  • Human Resources Management
  • Payroll Management
  • Typing
  • Recruiting coordination
  • Detail-oriented
  • Microsoft excel
  • PowerPoint
  • Office Supply Management
  • Hospitality Management
  • Time management
  • Workforce Management
  • Complex Problem Solving
  • Performance Tracking and Evaluation
  • Documentation and Reporting
Experience
08/2022 to 12/2022
Office Administrator/Sales Associate Conmet Clackamas, OR,
  • Established credibility with 80+ customers by remembering the names of regulars and creating a friendly rapport with customers
  • Answered 10+ calls per hour, exceeding target call rates by 16% and setting appointments
  • Presenting gold, diamonds, gem stones, watches and the beautiful bridal collection with detailed information regarding the many features and benefits of each product
  • Presenting all signets payment options so each guest can buy with confidence
  • Managing guest clienteling profiles by updating any outdated information, creating wishlist's, setting appointments, signing up for vault rewards, applying for Kay's cards and more....
  • Receiving and shipping out repairs daily, email and call repair guest after jewelry has been thoroughly inspected
  • Accurately completing Monday and Thursday product counts
  • Creating a desire in others co workers to help our customers celebrate the most special moments in their lives
  • Meet personal and team sale goals daily weekly and monthly
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Delegated work to staff, setting priorities and goals.
02/2017 to Current
Oh THE BEACHAM City, STATE,
  • Ensured customer satisfaction with patience and a positive attitude
  • Executed routine paperwork, including accounts payable, determining sales targets for employees, and analyzing performance 2-4 times a year
  • Conducted monthly employee performance evaluations that improved customer reviews by 30%
  • Greeted 100+ customers per shift, engaging them to determine areas where improvements could be made to better serve them
  • Promoted the loyalty program to customers, adding about 20 customers per week to the club social media campaign
  • Worked with team members 1 to 1 and in small groups to enhance performance and employee satisfaction
  • Earned a promotion to head bartender in 2022, and trained 4 new bartenders, assisting with scheduling and tip distributions
  • Managed 2 phone lines, resolving employees questions and complaints in under 3 minutes each on average
  • Entered new hire information into HRIS, and recorded terminations, and processed employee changes and updates
01/2014 to 06/2018
Human Resources Manager Target City, STATE,
  • Executed 100% of cash and credit transactions and ensured the totals matched the recorded receipt totals
  • Promoted to head cashier by demonstrating accountability, collaboration, and customer-focused service
  • Maintained knowledge of the store and inventory to assist customers
  • Answered employee inquiries surrounding coverage and benefits of health plans, eliminating 3 hours of extra work in the HR department each week
  • Recognized as Employee of the Month in May 2015 and September 2017
  • Worked with human resources manager to create documentation and training materials for staff onboarding
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office
  • Organized 210+ customer transaction receipts to ensure fulfillment
  • Processed 80+ daily customer transactions, and payments with over 60 company Red card sells
Education and Training
Expected in 11/2019 to to
Certified : Runway
Barbazon INC. - Orlando, FL,
GPA:
  • Awarded adult commercial Recipient
  • Graduated top of the class in cosmetology
  • Awarded Runway model Recipient
Expected in 02/2017 to to
Certified : Preforming Arts
LISA Maile Preforming Arts Academy - Orlando, FL,
GPA:
  • Adult Commercials AP Course
  • Top Ranked: 93%
  • Won 1st place twice in Cold reads commercial improv
  • Awarded Runway modeling recipient
Expected in 04/2015 to to
High School Diploma:
Timber Creek High School - Orlando, FL
GPA:

GPA: 3.8

  • 2013-2014 - Honor Roll
  • 3.8 GPA
  • [mathematics] AP Course
  • Track team for [timber creek Wolves ], 2013 to 2014

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Resume Overview

School Attended

  • Barbazon INC.
  • LISA Maile Preforming Arts Academy
  • Timber Creek High School

Job Titles Held:

  • Office Administrator/Sales Associate
  • Oh
  • Human Resources Manager

Degrees

  • Certified
  • Certified
  • High School Diploma

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