- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
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Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering six years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. Worked with Bexar County and various surrounding counties social workers, caseworkers, probation officers, and their perspective supervisors/office managers to coordinate mental health treatment for referred client population within target timelines to ensure client to mental health therapist service expectations.
- Microsoft Excel to develop inventory tracking spreadsheets.
- Word, Powerpoint and all other Microsoft 365 apps.
- File work, Receptionist to Office Administrator all while pursuing my college education.
- Honor Roll at The University of Texas at San Antonio
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Veritiv – Hialeah, FL,
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Answered over 40 calls per day, routing calls, delivering messages to staff and greeting visitors.
- Trained new employees on administrative procedures, company policies and performance standards.
- Assisted in training temporary employees for special projects.
- Interacted with customers by phone, email or in-person to provide information.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
The McCullough Center For Mental Health Services – City, STATE,
- Identified and classified documents or other electronic content according to characteristics such as security level and function.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
- Examined, categorized and sorted incoming documents.
St. John Neumann Catholic Church – City, STATE,
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Watched children 2-4 hours per day.
- Maintained excellent attendance record, consistently arriving to work on time.
Macarthur High School - San Antonio, TX
The University of Texas At San Antonio - San Antonio, TX
- Relevant Coursework Completed: Human Anatomy & Physiology, Public Speaking, Database Management, Emotional Wellness, Human Disease and Epidemiology, Consumer Health, Theories of Health Behavior and Contact Tracing Case Management for COVID-19.
- GPA: 3.0
- Awarded: Student Honor Roll
- Population Health During A Pandemic: Contact Tracing and Beyond, University of Houston non credit course - September 2021
- Recognizing and Reporting Child Sexual Abuse: A Training for Caregivers, Texas Department of Family and Protective Services - August 2021
- Reporting Suspected Abuse or Neglect of a Child Training, Texas Department of Family and Protective Services - August 2021
- Trauma-Informed Care Training, Texas Department of Family and Protective Services - August 2021
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School Attended
- Macarthur High School
- The University of Texas At San Antonio
Job Titles Held:
- Office Administrator/Receptionist Administrator
- Filing Clerk
- Church Childcare Volunteer
Degrees
- High School Diploma
- Bachelor of Science
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