Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering six years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. Worked with Bexar County and various surrounding counties social workers, caseworkers, probation officers, and their perspective supervisors/office managers to coordinate mental health treatment for referred client population within target timelines to ensure client to mental health therapist service expectations.

  • Microsoft Excel to develop inventory tracking spreadsheets.
  • Word, Powerpoint and all other Microsoft 365 apps.
  • File work, Receptionist to Office Administrator all while pursuing my college education.
  • Honor Roll at The University of Texas at San Antonio
  • Ability to work under pressure
  • Time Management
  • Adaptability
  • Creativity
  • Great Leadership skills
  • Service Orientation
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Greet visitors or callers and handle their inquiries.
  • Create, maintain, and enter information into databases.
  • Use computers for various applications, such as database management or word processing.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Work History
Office Administrator/Receptionist Administrator, 10/2016 - Current
Veritiv Hialeah, FL,
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Answered over 40 calls per day, routing calls, delivering messages to staff and greeting visitors.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Assisted in training temporary employees for special projects.
  • Interacted with customers by phone, email or in-person to provide information.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
Filing Clerk, 01/2015 - 10/2016
The McCullough Center For Mental Health Services City, STATE,
  • Identified and classified documents or other electronic content according to characteristics such as security level and function.
  • Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
  • Examined, categorized and sorted incoming documents.
Church Childcare Volunteer, 02/2016 - 04/2016
St. John Neumann Catholic Church City, STATE,
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Watched children 2-4 hours per day.
  • Maintained excellent attendance record, consistently arriving to work on time.
High School Diploma: , Expected in 06/2016
Macarthur High School - San Antonio, TX
Bachelor of Science: Health Sciences, Expected in 05/2022
The University of Texas At San Antonio - San Antonio, TX
  • Relevant Coursework Completed: Human Anatomy & Physiology, Public Speaking, Database Management, Emotional Wellness, Human Disease and Epidemiology, Consumer Health, Theories of Health Behavior and Contact Tracing Case Management for COVID-19.
  • GPA: 3.0
  • Awarded: Student Honor Roll
  • Population Health During A Pandemic: Contact Tracing and Beyond, University of Houston non credit course - September 2021
  • Recognizing and Reporting Child Sexual Abuse: A Training for Caregivers, Texas Department of Family and Protective Services - August 2021
  • Reporting Suspected Abuse or Neglect of a Child Training, Texas Department of Family and Protective Services - August 2021
  • Trauma-Informed Care Training, Texas Department of Family and Protective Services - August 2021

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School Attended

  • Macarthur High School
  • The University of Texas At San Antonio

Job Titles Held:

  • Office Administrator/Receptionist Administrator
  • Filing Clerk
  • Church Childcare Volunteer


  • High School Diploma
  • Bachelor of Science

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