office administrator resume example with 7 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I approach each day with a great deal of enthusiasm in hopes of continuing to grow both personally and professionally. If given the opportunity I believe I have qualities that may align with your business needs. Some of the best qualities I offer are friendliness, attention to detail, willingness to learn, organization and reliability. I excel under pressure; I'm patient and an excellent team member. I enjoy learning new skills and pick them up quickly. I look forward to the opportunity of joining your company.

  • Accounts Payable and Receivable
  • Office Equipment Management
  • Attention to Detail
  • Research and Analysis
  • Friendly and Relatable
  • Honesty and Integrity
  • Microsoft Office
  • Diligent Follow Through
  • Multitasking and Prioritization
  • Documentation and Recordkeeping
  • Methodical and Organized
  • Verbal and Written Communication
  • Administration and Operations
Work History
Office Administrator, 05/2019 - Current
Hitt Seattle, WA,
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Reviewed figures, postings and documents for correct entry, completeness and accuracy.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Received product into Windward System software and printed proper showroom/stock labels.
  • Managed product returns and entered manufacturer credit memos into accounting software.
Owner, 03/2017 - 06/2019
Banfield Pet Hospital Queen Creek, AZ,
  • Promoted business via social media to generate leads and maximize brand identity.
  • Managed financial and business operations, including payroll, daily deposits and cost controls.
  • Set employee schedules, delegated work and monitored food quality and service performance.
  • Supervised daily activities of restaurant and [Number] employees.
  • Recruited, hired and trained talented staff to fill vacancies.
  • Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Coordinated and organized all restaurant inventory.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Assistant Manager, 08/2013 - 04/2016
First Watch Restaurants Boynton Beach, FL,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored security and handled incidents calmly.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
High School Diploma: , Expected in
Citizens Highschool - Orange Park, FL,
Status -

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Resume Overview

School Attended

  • Citizens Highschool

Job Titles Held:

  • Office Administrator
  • Owner
  • Assistant Manager


  • High School Diploma

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