Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Skills
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Experience
08/2019 to Current
Office Administrator /Executive Assistant Radial Commerce, Inc – Melbourne, FL,
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Made orders for new office supplies based on demand and budgetary restraints.
- Processed financial documents, contracts, expense reports and invoices.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Coordinated administrative operations to bolster workflows and improve productivity.
- Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends.
02/2015 to 03/2016
Payroll Specialist Coborn's – Rochester, MN,
- Processed rehires, transfers, terminations, garnishments and withholdings.
- Corrected payroll transactions by voiding checks and issuing stop payment orders.
- Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
- Supervised proper processing of garnishments, including child support and wage assignments.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
- Followed all IRS guidelines and state regulations when submitting payroll taxes.
- Managed payroll and time and attendance systems.
- Responded to employee inquiries regarding payroll and timekeeping.
- Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
- Prepared reports by compiling summaries of nontaxable wages, disability, leave, deductions, taxes and earnings.
- Worked with third-party vendor on reporting withholdings and SUTA.
- Onboarded new employees in time reporting and payroll systems.
02/2012 to 12/2014
Head Bookkeeper Laz Parking – Coronado, CA,
- Prepared financial reports.
- Balanced general ledger by reconciling entries.
- Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
- Managed weekly inventory and supply tracking, noting items requiring reorder.
- Processed customer payments and set up payment plans.
- Resolved vendor and employee inquiries about invoices and purchases quickly through research.
- Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
- Maintained accuracy when reviewing and reconciling general ledger.
- Reviewed vendor invoices and expense reports, identifying discrepancies.
- Verified items billed against items received and followed-up with vendors and employees to reconcile variances.
- Reconciled operations database with accounting system information to calculate and determine monthly revenue.
- Analyzed day payments and created detailed reports to identify and suggest remedies for areas of improvement.
10/2011 to 02/2012
Cashier Discount Drug Mart – City, STATE,
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Met high productivity standards in processing payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted with purchases, locating items and signing up for rewards programs.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned customer purchases and supported transactions to streamline sales process.
- Verified customer identification for alcohol or tobacco purchases.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
- Resolved customer complaints and escalated worsening concerns for remediation.
Education and Training
Expected in 12/2013
Bachelor of Arts: History
The Ohio State University - Columbus, OH,
The Ohio State University - Columbus, OH,
Expected in
: History
Miracosta College - Oceanside, CA
Miracosta College - Oceanside, CA
Expected in
: History
Lorain County Community College - Elyria, OH,
Lorain County Community College - Elyria, OH,
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Resume Overview
School Attended
- The Ohio State University
- Miracosta College
- Lorain County Community College
Job Titles Held:
- Office Administrator /Executive Assistant
- Payroll Specialist
- Head Bookkeeper
- Cashier
Degrees
- Bachelor of Arts
- Some College (No Degree)
- Some College (No Degree)
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